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West Herr Nissan

Orchsrd Park, NY

4.8
121 Reviews

3580 Southwestern Blvd

Orchsrd Park, NY

14127

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Showing 121 reviews

March 23, 2023

Shouldn’t take a month to get an oil change scheduled. I called on the 23rd of March first appt available was 20 April. More

by tyedie49
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept. schedulers
March 14, 2023

Extremely helpful for my situation. I love my new car ! Mike Baratta is the best More

by Tina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Baratta, Jeramy
March 13, 2023

Excellent service. All staff knowledgeable. Work completed in a timely fashion. Would recommend dealership highly. More

by Calhounerikka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, tess
March 09, 2023

Very courteous, explained what they were doing to my car. Did my oil change and my inspection. More

by Thunderoad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kennedy.
February 24, 2023

I had a wonderful salesman (Joe) who was very helpful and very easy to talk to. Every body else was very friendly. I only gave it a 4 because the finance guy was very sure I was going to get a good rate, bu More

by Tom T.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Martino
February 01, 2023

Stopped at West Herr Nissan in Orchard Park to speak with Mike Wright about a possible problem with the AEB on my Nissan Rogue. Not only did Mike check the car out, he performed a radar laser software update More

by Cookdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
January 31, 2023

Excellent service department! I have been a customer for 5 or 6 car leases and have only good to say about both the sales staff and the excellent people in service. These are peop More

by Mjh
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti, service department.
January 26, 2023

Great dealer with friendly staff. In the past 12 tears i have gone there I have no problems More

by ladyhem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty and Cindy
January 12, 2023

Staff is always friendly. Service is done very timely. My car gets washed every time it gets serviced. I love that !! More

by povitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
December 29, 2022

This is the best dealership I’ve ever had. The peole that work there are the best. More

by Marsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service.
Jan 11, 2023 -

West Herr Nissan responded

We are so glad to hear! Thank you, Marsha! 😊

Jan 12, 2023 -

Marsha responded

You are so very welcome.

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