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West Herr Nissan

Orchsrd Park, NY

4.8
121 Reviews

3580 Southwestern Blvd

Orchsrd Park, NY

14127

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Showing 121 reviews

June 13, 2023

Very pleased with the overall sales experience. Kyle was outstanding, patient, knowledgeable and walked us through the entire process quickly.. More

by lmartin45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
June 10, 2023

Service department top notch always Always fit me in honoring preventative maintenance and extended warranty repairs with service vehicles awaiting me. I am always taken care of! More

by cynthia.brauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tess, Patty , Cindy Krauss
May 25, 2023

They have always help in anyway possible very professional /they always listen to your concerns More

by Jcm5632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
May 25, 2023

When you call for a service appointment it is up to a two month wait. You don't even talk to someone at that location, it is some operator at a central location. I just wanted an inspection and she said July More

by tjpott45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No appointment
May 25, 2023 -

West Herr Nissan responded

We are sorry to hear this was your experience with us. If you could please give our Service Manager, Jason, a call we would like to resolve this issue. Thank you. 716-926-7642

May 24, 2023

All the people there are friendly + always willing to help any way they can. It's always a pleasure to go there. More

by lkeicher14052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Patty + Cindy
May 09, 2023

The appointment was easy to make, The appointment happened on time. The work was completed in a short time and the problem with the dim headlights was fixed.the staff was friendly and courteous. I fe More

by ope330015.jrjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
patti
May 09, 2023

went to dealership on 5/8/23 to look for a car. Talked to salesperson Bradley Cooper told him what I wanted to see. He came up with a car That I liked, offered a test drive and explained the ins an More

by Retireddan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bradley cooper. and Treasurer.
April 19, 2023

Noise thumping in front end and Patti got me right in! !!Patti is the BEST More

by Myunit@roadrunner.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patti in service
March 30, 2023

Service is the reason i keep coming back to purchase new one's and how sales treat there customer More

by Djgaryhendryx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
March 28, 2023

They were very very helpful with all my needs The customer service was beyond my expectations!!! Thank you !! I highly recommend them to everyone!!! More

by Dgonza5588
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmen Alvelo And Jeff
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