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West Herr Nissan

Overview Reviews (127) Inventory (206)

West Herr Nissan

Name: West Herr Nissan
Address: 3580 Southwestern Blvd, Orchsrd Park, NY, 14127, US
Telephone: (716) 662-8008
Rating: 4.8

4.8

127 Reviews

3580 Southwestern Blvd, Orchsrd Park, New York 14127

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Sales: (716) 662-8008

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West Herr Nissan

Orchsrd Park, NY

Overview

Reviews

Vehicles

4.8

127 Reviews

Call Dealership (716) 662-8008

3580 Southwestern Blvd

Orchsrd Park, NY

14127

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4.8

127 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (127) Inventory (206)

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Sales: (716) 662-8008

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Showing 127 reviews

October 10, 2024

SERVICE VISIT

Friendly,prompt and very informative. Gave me a ride back to work. They worked around my schedule. The thank you Gave me a ride back to work. They worked around my schedule. The thank you More

by tmac11319

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Michael

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September 22, 2024

SALES VISIT - NEW

Love the service and the personal working there! Jim was wonderful had patience with us we were undecided but after talking with Jim we decided Jim was wonderful had patience with us we were undecided but after talking with Jim we decided More

by Douglas Forgnone

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Recommend Dealer

Yes

Employees Worked With

James A Piechowiak and Sharon Driscoll

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September 17, 2024

SALES VISIT - NEW

They were very accommodating and professional and made sure my needs were taken in consideration sure my needs were taken in consideration More

by lsniders

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Purchase Time

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Recommend Dealer

Yes

Employees Worked With

Nichole Turner, Michael Smith and Glenn Scheriatta

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September 08, 2024

SALES VISIT - NEW

Worked with Meghan and Gail. The team was great, knowledgeable and we were able to come to a price the same day. The team was great, knowledgeable and we were able to come to a price the same day. More

by mikezeg1

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Purchase Time

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Recommend Dealer

Yes

Employees Worked With

Meghan and Gail

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August 24, 2024

SERVICE VISIT

Service department put on inferior parts on my Nissan rogue . Disappointed on my response from the service manager. I have purchased everyone of my vehicles from west herr. I was hearing noises from my b rogue . Disappointed on my response from the service manager. I have purchased everyone of my vehicles from west herr. I was hearing noises from my brakes for along time. And when I called they told me this is normal. Well from expert opinions Nissan brake pads and rotors should be replaced between 30,000-70,000 miles. If you do more city driving could be less. I don’t drive much and my driving is not city driving. If they need to be replaced you could have had inferior parts. I went to the dealer trusting them Because safety is a priority. The service manager was not helpful At all!! I will Never purchase another vehicle from west herr. And I will let my family and friends know of my experience! More

by Shelley123

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Service Time

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Recommend Dealer

Yes

Employees Worked With

Jason and ed Schafer

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Aug 24, 2024 -

Shelley123 responded

I want someone above service department manager to respond to my complaint

Aug 26, 2024 -

West Herr Nissan responded

We are sorry to hear this was your experience with us, Shelley. We have forwarded this on to our management team to look into this further for you. Thank you.

Sep 11, 2024 -

Shelley123 responded

I spoke to ed shafer in regards to problem. And Jason explained everything about my brake pads and even brought them out to show us. They went above my expectations and I have the faith and trust with this dealership . All my vehicles were purchased at west herr. Thank you so much 😊

August 03, 2024

SERVICE VISIT

Best dealer ship around I always go there for my card needs excellent service and quality They are excellent needs excellent service and quality They are excellent More

by herboat

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Evan,ruch

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July 20, 2024

SALES VISIT - USED

Excellent customer service on used car in high demand, worked on system so that could buy car while still in recall repair worked on system so that could buy car while still in recall repair More

by whistle

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Recommend Dealer

Yes

Employees Worked With

Bradley Connors

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May 16, 2024

SERVICE VISIT

Great, friendly service by all. The shuddle service is a huge plus! I highly recommend West Herr Orchard Park! The shuddle service is a huge plus! I highly recommend West Herr Orchard Park! More

by ss030861

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Recommend Dealer

Yes

Employees Worked With

Michael

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April 19, 2024

SALES VISIT - NEW

Glenn made it such an easy process. Mike Smith was engaging and helpful. And Ms. Turner was very efficient and courteous. I would highly recommend them for your new car. Mike Smith was engaging and helpful. And Ms. Turner was very efficient and courteous. I would highly recommend them for your new car. More

by j.northrup57

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Purchase Time

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Recommend Dealer

Yes

Employees Worked With

Glenn S. ,Mike Smith, and Ms. Turner.

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April 19, 2024

SERVICE VISIT

I've been going to West Herr Nissan Orchard Park for 5 years now for all my car services and also where I purchased my car, and have always been treated well. Service is great, employees are friendly and years now for all my car services and also where I purchased my car, and have always been treated well. Service is great, employees are friendly and welcoming. More

by Booboo

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Evan

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West Herr Nissan

Showing 127 reviews

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