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West Herr Nissan
Orchsrd Park, NY
121 Reviews
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Showing 121 reviews
November 22, 2024
Dealership was clean and open enough for my husband and his walker to navigate. Aaron was very helpful and very responsive to my questions and concerns. I was actually looking at the gentleman in the other his walker to navigate. Aaron was very helpful and very responsive to my questions and concerns. I was actually looking at the gentleman in the other cubical but Aaron jumped with a welcoming greeting. More
by dbates0227
Employees Worked With
Aaron & Matt
November 03, 2024
West Herr Nissan of Orchard Park NY is a top notch dealership and especially the service department. They are HONEST, friendly, punctual, knowledgeable and they treat you like their best friend. I esp dealership and especially the service department. They are HONEST, friendly, punctual, knowledgeable and they treat you like their best friend. I especially respect and love dealing with Michael, the service manager there. They are ALL GREAT. I will always take my business there More
by Starrwheaton
Employees Worked With
Michael
September 22, 2024
Love the service and the personal working there! Jim was wonderful had patience with us we were undecided but after talking with Jim we decided Jim was wonderful had patience with us we were undecided but after talking with Jim we decided More
by Douglas Forgnone
Employees Worked With
James A Piechowiak and Sharon Driscoll
August 24, 2024
Service department put on inferior parts on my Nissan rogue . Disappointed on my response from the service manager. I have purchased everyone of my vehicles from west herr. I was hearing noises from my b rogue . Disappointed on my response from the service manager. I have purchased everyone of my vehicles from west herr. I was hearing noises from my brakes for along time. And when I called they told me this is normal. Well from expert opinions Nissan brake pads and rotors should be replaced between 30,000-70,000 miles. If you do more city driving could be less. I don’t drive much and my driving is not city driving. If they need to be replaced you could have had inferior parts. I went to the dealer trusting them Because safety is a priority. The service manager was not helpful At all!! I will Never purchase another vehicle from west herr. And I will let my family and friends know of my experience! More
by Shelley123
Employees Worked With
Jason and ed Schafer
