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West Herr Nissan

Orchsrd Park, NY

Overview
Reviews
Vehicles
4.8
120 Reviews
Call Dealership (716) 662-8008

3580 Southwestern Blvd

Orchsrd Park, NY

14127

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Showing 120 reviews

November 18, 2024

Excellent service department, from the front desk with Tess, to the mechanics that work on your vehicle. More

by mikedriscsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tess Halor
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November 03, 2024

West Herr Nissan of Orchard Park NY is a top notch dealership and especially the service department. They are HONEST, friendly, punctual, knowledgeable and they treat you like their best friend. I esp More

by Starrwheaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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October 23, 2024

Everyone was awesome helpful and kind definitely recommend to family and friends. Great dealership for sure More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
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October 10, 2024

Friendly,prompt and very informative. Gave me a ride back to work. They worked around my schedule. The thank you More

by tmac11319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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September 22, 2024

Love the service and the personal working there! Jim was wonderful had patience with us we were undecided but after talking with Jim we decided More

by Douglas Forgnone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James A Piechowiak and Sharon Driscoll
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September 17, 2024

They were very accommodating and professional and made sure my needs were taken in consideration More

by lsniders
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nichole Turner, Michael Smith and Glenn Scheriatta
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September 08, 2024

Worked with Meghan and Gail. The team was great, knowledgeable and we were able to come to a price the same day. More

by mikezeg1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meghan and Gail
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August 24, 2024

Service department put on inferior parts on my Nissan rogue . Disappointed on my response from the service manager. I have purchased everyone of my vehicles from west herr. I was hearing noises from my b More

by Shelley123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and ed Schafer
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Aug 24, 2024 -

Shelley123 responded

I want someone above service department manager to respond to my complaint

Aug 26, 2024 -

West Herr Nissan responded

We are sorry to hear this was your experience with us, Shelley. We have forwarded this on to our management team to look into this further for you. Thank you.

Sep 11, 2024 -

Shelley123 responded

I spoke to ed shafer in regards to problem. And Jason explained everything about my brake pads and even brought them out to show us. They went above my expectations and I have the faith and trust with this dealership . All my vehicles were purchased at west herr. Thank you so much 😊

August 03, 2024

Best dealer ship around I always go there for my card needs excellent service and quality They are excellent More

by herboat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan,ruch
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July 20, 2024

Excellent customer service on used car in high demand, worked on system so that could buy car while still in recall repair More

by whistle
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bradley Connors
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