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West Herr Kia

Orchard Park, NY

Overview
Reviews
Vehicles
4.7
172 Reviews
Call Dealership (716) 648-0800

3565 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 172 reviews

November 21, 2021

Very nice and helped me get a lease before my lease ended. Love the car More

by kbetz9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Wiepert
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Nov 22, 2021 -

West Herr Kia responded

We are glad we could deliver a five-star experience! Thanks for sharing with West Herr Kia. Enjoy your new lease!

November 02, 2021

Outstanding service, timely and very professional!!!Steve and Tim did a super great job.Thanks for washing the cars.See you all next time. More

by Ciaoanthonyg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Tim are rated 10 in my book.
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Nov 02, 2021 -

West Herr Kia responded

Thank you for trusting us with your business! We are so happy to hear that you had a great experience working with Steve and Tim. See you down the road! - West Herr Kia team

October 26, 2021

Had a really great experience with everyone at West Herr. Despite this being a tricky time with many delays and inventory issues, the team at West Herr made this painless. Lindsey made me extending my lea More

by justyna1214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Weipert
Report | Print
Oct 27, 2021 -

West Herr Kia responded

It's great to hear that the West Herr Kia team has been wonderful to work with. We're pleased that we made your experience a seamless and painless one. Thanks for giving Lindsey a shoutout for her knowledge, kindness, and attention.

October 20, 2021

The sales and service department are outstanding. Employees are very polite and professional and deal with any problems without hesitation. I wouldn’t go to any other dealership. More

by tunneyjudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Rich
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Oct 20, 2021 -

West Herr Kia responded

Thank you for the wonderful, well-rounded review, Judy! We are so grateful for the positive feedback, and we're glad the sales and service teams have earned your confidence. Take care!

October 18, 2021

Picking up my new car was super easy and fast! Everything was ready to go! More

by Cassandragallegos13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay
Report | Print
Oct 18, 2021 -

West Herr Kia responded

We love to hear that your purchasing process went smoothly. Thank you so much for shopping at West Herr Kia and taking time to write a review!

October 14, 2021

Straightforward and Honest with minimal BS, good with me ! I like my KIA and will probably buy another. More

by Dafonman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim @ Service
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Oct 14, 2021 -

West Herr Kia responded

We're glad to hear you're satisfied! Thank you for the excellent feedback - the entire West Herr Kia team appreciates it. Safe travels in your Kia!

October 01, 2021

Very hospitable; put me at ease re. having some recall work done on my Kia Soul. I had been apprehensive, but everyone I dealt with was extremely friendly and helpful. Thank you for a great experience. D More

by landisfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Steve, & Mike(?)
Report | Print
Oct 02, 2021 -

West Herr Kia responded

Dave, we're glad we could provide some comfort surrounding the recall work needed for your Kia Soul. We're proud to offer informative and detailed work at every visit, and it's excellent that our efforts gave you confidence. Thank you for trusting the West Herr Kia team to assist you, and safe travels until we see you next!

September 28, 2021

Painless process, good deal, Sean B was great and got me the car I wanted More

by jimd7099
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Brand
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Sep 28, 2021 -

West Herr Kia responded

Thank you for your great review of Sean and the team! We are happy to have you as a West Herr Kia customer and we wish you safe and happy travels in your new car.

September 25, 2021

Everyone was professional, efficient and knowledgeable. They made buying a car at a difficult time a breeze. More

by jah12967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Wagner. Pat Schiske
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Sep 26, 2021 -

West Herr Kia responded

We're glad we could be of service! Thank you for taking the time to share - and safe travels in your new car! - the West Herr Kia team

September 23, 2021

Heidi and Lindsay were an excellent team! No pressures whatsoever ever and that is HUGE since I hate car shopping. I would recommend the dynamic chick duo to anyone looking for a car! They rocked it. Also More

by kristinbaby_ny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Wiepert, Heidi Gebler, Lindsay's husband( forgot his name)
Report | Print
Sep 23, 2021 -

West Herr Kia responded

Kristin, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a seamless and pressure-free purchase experience working with Heidi, Lindsay, and the team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at West Herr Kia!

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