West Herr Kia
Orchard Park, NY
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My car died in your parking lot, Stephen was great, very kind and professional,handeled the problem even arranged a shuttle ride home. Great service department. kind and professional,handeled the problem even arranged a shuttle ride home. Great service department. More
The entire process of buying a car here was simple. We had to wait for our vehicle to come from the factory as it was ordered but it was simple and painless! Thank you West Herr! We had to wait for our vehicle to come from the factory as it was ordered but it was simple and painless! Thank you West Herr! More
Friday afternoon at 4:00 the tire alert light went on my Kia. I was about a half hour away from the dealer and rushed over. Even though it was the end of the day they took care of me as soon as possible whi Kia. I was about a half hour away from the dealer and rushed over. Even though it was the end of the day they took care of me as soon as possible while I waited. (It was a nail in the tire so good thing I stopped) Always cheerful and accommodating. I couldn’t ask for better service. More
Pleasant experience. Service department personnel very courteous and professional. Definitely satisfied with the service performance. Service department personnel very courteous and professional. Definitely satisfied with the service performance. More
Took my 2022 Sportage into West-Herr Kia for scheduled maintenance (oil change and tire rotation). Stephen welcomed me to the service area and exhibited great customer service as he processed my appointme maintenance (oil change and tire rotation). Stephen welcomed me to the service area and exhibited great customer service as he processed my appointment and provided details on when the vehicle would be ready. The communication upon completion of the work was excellent as well and Stephen had me on my way in no time! Always a great experience with West-Herr Kia Sales and Service! More