Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

West Herr Kia

Orchard Park, NY

Overview
Reviews
Vehicles
4.7
175 Reviews
Call Dealership (716) 648-0800

3565 Southwestern Blvd.

Orchard Park, NY

14127

Directions

By Type

Showing 175 reviews

May 26, 2022

Lindsey was great! ! Kept me updated on car delivery and went over everything!!! Would definitely recommend!!! More

by Ariel_1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey
Report | Print
May 27, 2022 -

West Herr Kia responded

Lindsey and the team are always happy to help you out, Ariel! Thanks for choosing West Herr Kia and we'll see you next time!

April 15, 2022

Took my 2022 Sportage into West-Herr Kia for scheduled maintenance (oil change and tire rotation). Stephen welcomed me to the service area and exhibited great customer service as he processed my appointme More

by coachgerk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen in Service
Report | Print
Apr 15, 2022 -

West Herr Kia responded

Thank you for bringing in your 2022 Kia Sportage! We appreciate your trust in Stephen and the team to get the job done right with your vehicle. We're grateful for your business, see you next time here at West Herr Kia.

April 13, 2022

Very easy transaction. No games or add on extras.Fair enough during these times.Quoted price from 2 days before didn’t change. More

by GT Kev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Report | Print
Apr 14, 2022 -

West Herr Kia responded

We are delighted that our team delivered a straightforward, successful purchase experience for you! Thank you for trusting West Herr Kia with your business and for taking the time to share a review. Enjoy the ride!

March 26, 2022

Wow these guys are so cool, no pressure whatsoever. Chris was awesome, finance guy was a trip. So satisfied. A+++++!!!! More

by markr_1966
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kliel
Report | Print
Mar 26, 2022 -

West Herr Kia responded

Mark, your review made us smile! We're so glad we were able to make your purchase experience seamless and simple and that you're so satisfied with the care you received. From all of us at West Herr Kia, congratulations on your new vehicle and safe travels!

March 01, 2022

Great customer service from everyone at the dealership. Happy with the car and will be back in the future More

by tcrawford1017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Baldwin
Report | Print
Mar 02, 2022 -

West Herr Kia responded

We are delighted to have earned your continued business! Thank you for choosing West Herr Kia for your purchase, it is gratifying that our team could deliver a five-star experience. Safe travels until we welcome you back again!

February 24, 2022

It was a pleasure dealing with the staff at West Herr Kia. It was a low pressure experience and Davonte was great to deal with. I’d highly recommend West Herr and Davonte to anyone in the market. More

by Scott L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davonte
Report | Print
Feb 25, 2022 -

West Herr Kia responded

Scott - Thank you for recommending Davonte and West Herr Kia! We are delighted to hear that you enjoyed working with us as much as we enjoyed working with you. Congratulations on your new vehicle and safe driving!

February 17, 2022

Very helpful. Answers and explains any questions. Provides a feeling of trust. Would recommend to everyone. More

by jmbleyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bluhm
Report | Print
Feb 17, 2022 -

West Herr Kia responded

We're delighted to hear that we've earned your trust! It's our pleasure to answer any questions you may have to ensure you're feeling confident and comfortable about all the details of your purchase. Your review means so much to us at West Herr Kia, and we wish you safe travels on the road ahead!

February 10, 2022

Fantastic experience! Lindsay in particular was great, made for a super easy and enjoyable process. More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay
Report | Print
Feb 11, 2022 -

West Herr Kia responded

Thank you for the great review, Ryan! We are so glad to hear that you had a successful purchase experience working with Lindsay. Drive safely, and we hope to see you back again at West Herr Kia!

January 21, 2022

I purchased my 2nd car from Kerry. I am so satisfied. I will continue to do business with West Herr and Kerry Finach More

by Witczakrandi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Finach
Report | Print
Jan 21, 2022 -

West Herr Kia responded

Congratulations on your newest vehicle! We love hearing that Kerry and the rest of the West Herr Kia team always make sure you go home with a smile on your face. Enjoy the new ride and have a great day!

January 06, 2022

Pleasant, honest, respectful, timely, everything you would like in a dealership. The fast carwash after car is serviced More

by Kdistefano40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jan 07, 2022 -

West Herr Kia responded

We're happy to hear your experience with us was so enjoyable. We appreciate having you as a customer and look forward to seeing you again down the road! - West Herr Kia

1
...
7
8
9
...
18