West Herr Kia

First of all I did not work with Marc. He was on vacation. Fredrick Koch, Michael Decarlo ,Jason Jones and Jessica Allen worked with me to complete my process. All these people deserve He was on vacation. Fredrick Koch, Michael Decarlo ,Jason Jones and Jessica Allen worked with me to complete my process. All these people deserve a raise for what they did for me. The service and professionalism plus respect for me was heart warming. I've been a customer with Kia and West Herr since 2002 and will continue to deal with them. More

Great service. My appointment was on the time they gave me . Always great service. They took care of my recalls quickly 1hr; My appointment was on the time they gave me . Always great service. They took care of my recalls quickly 1hr; More

Hard to make appt. to get vehicle in for repairs. They were great the day of appt. Was in and out,very friendly. to get vehicle in for repairs. They were great the day of appt. Was in and out,very friendly. More

Excellent service very professional. Steve went out of his way to make our experience stress free Steve went out of his way to make our experience stress free More

Had to get a couple recalls done here over the weekend. I was in and out fairly quickly. Waiting room is comfortable and coffee machine is awesome. Tim was very courteous and helpful. I was in and out fairly quickly. Waiting room is comfortable and coffee machine is awesome. Tim was very courteous and helpful. More

Great customer service very personable and knowledgeable about their vehicles and everyone is very helpful and friendly about their vehicles and everyone is very helpful and friendly More

I would like to express my appreciation to all the staff for their outstanding service. In particular, Molly, she is extremely easy to work with, very accommodating,an absolute treasure! for their outstanding service. In particular, Molly, she is extremely easy to work with, very accommodating,an absolute treasure! More

Thank you to Stephen for 30 for taking care of my car. The office towed in immediately. He put a new tire on because it was flat and he took my fear is the way that I could drive the car after a small acc The office towed in immediately. He put a new tire on because it was flat and he took my fear is the way that I could drive the car after a small accident. Thank you for what you did Stephen I’d love West Herr Kia More

West Herr put a lot of time and energy into finding me a car. They were consistent and courteous. car. They were consistent and courteous. More

Great service all around from the time that I walked into the door until the time that I took delivery of my truck the door until the time that I took delivery of my truck More