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West Herr Kia

Orchard Park, NY

4.7
175 Reviews

3565 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 175 reviews

May 21, 2023

Helpful, loyal, honest, always willing to make the deal work. Always available to chat or answer questions. More

by peloton-frog-0o
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
scott baldwin
May 23, 2023 -

West Herr Kia responded

We’re so grateful for your review of West Herr Kia! It’s always great to hear that our team is helpful, loyal, honest, and available whenever our customers need us. Thank you for trusting us with your business and for sharing your experience. We hope to continue serving you and answering any questions you have in the future!

May 03, 2023

Last minute car Lease - Dealer was very accommodating got there after 5:30 pm just before special pricing was over and everyone took their time to help out More

by rjhulick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph, Mike
May 03, 2023 -

West Herr Kia responded

We're thrilled to hear that our team at West Herr Kia was able to accommodate you with your car-lease. Thank you for sharing your experience and for trusting us with your business. We hope we can continue providing you with exceptional service in the future.

April 27, 2023

Luke went above and beyond to assist with the lease buyout for my Kia.The experience was great! More

by Mike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Churik
Apr 27, 2023 -

West Herr Kia responded

Mike, it is gratifying to hear that Luke and the team gave you a positive experience! Thank you for choosing West Herr Kia and for sharing your support. Safe travels ahead!

April 22, 2023

My experience at west herr Kia was a good one to say the least. From ordering my new Kia k5 gt all the way to delivery. Jess & Scott made my buying experience a good one. Would highly recommend west herr Ki More

by rkrue69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott, jessica, jason
Apr 24, 2023 -

West Herr Kia responded

We're thrilled to hear that you had a great experience ordering and receiving your new Kia K5 GT, and we're grateful for your support of West Herr Kia! It's wonderful to hear that Jess and Scott provided you with a positive buying experience. Thank you for recommending us to others in the market for a new Kia!

April 22, 2023

Stephen is a true professional. The service visit was quicker than expected and very pleasant. No one wants to spend time in the service dept at the dealership but on the rare occas More

by Jim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 24, 2023 -

West Herr Kia responded

Jim, thank you for the review! We are thrilled to hear that Stephen delivered such a successful service experience. Drive safely, and we hope to see you again at West Herr Kia!

April 01, 2023

I had my KIA sportage in for service at West Herr I can’t say enough about the great service I received. Steven Desotell let me know everything that needed to be done and even gave me a rental when h More

by Peanutnollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Desotell
Apr 03, 2023 -

West Herr Kia responded

Thank you for reviewing West Herr Kia! We will pass along your feedback to Steven and the team. Have a great day!

March 28, 2023

Stephen went over and above what was serviced for my vehicle. I will certainly continue to bring my vehicles to West Herr. More

by dsobus4751
Recommend Dealer
Yes
Employees Worked With
Stephen
Mar 28, 2023 -

West Herr Kia responded

Thank you for the review! We appreciate the kind feedback about Stephen and hope to see you again at West Herr Kia. Safe travels!

March 27, 2023

I took my car in for a lane assist problem. The technician cleared the system, took it for a drive and it didn’t act up again. I’m supposed to drive the car and if it happens again they will ge More

by debsay57
Recommend Dealer
Yes
Employees Worked With
Stephen
Mar 27, 2023 -

West Herr Kia responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the West Herr Kia team. We appreciate your support and are wishing you safe travels!

March 24, 2023

Amber Trost was a delight to work with. Knowledge of your product and after asking me what I was car interested in found the perfect the car for me Everyone I encountered was. Polite and he More

by TerriStocker1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Trost
Mar 24, 2023 -

West Herr Kia responded

It's great to hear that Amber took such great care of you! Thank you for choosing West Herr Kia and for sharing your experience. Have a great rest of your day and enjoy your new ride!

Mar 25, 2023 -

TerriStocker1 responded

terristocker1@gmail ;com I understand that you did not have my email address

March 17, 2023

West Herr is an awesome dealership everyone there was so helpful and my salesperson Molly was very nice, helpful and understanding with purchasing my new car. More

by pjgettman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Molly
Mar 20, 2023 -

West Herr Kia responded

We are glad to hear that you felt taken care of by Molly and the team. Thank you for working with us here at West Herr Kia!

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