West Herr Kia

My sales person Jay Drenning and Frank C were very professional and Jay took the time to show me all the features in my new Kia Seltos Different features then in my Sportage Set my phone up and my professional and Jay took the time to show me all the features in my new Kia Seltos Different features then in my Sportage Set my phone up and my radio and pointed out different features in my car. This is my 3rd Kia that I have leased. Very satisfied with both men and their service at Kia. Thank u. More

Everything is great specially Tim at service he goes far away to help best he can words not enough to say thank you Clean respectful friendly crew great customer service thank you everyone away to help best he can words not enough to say thank you Clean respectful friendly crew great customer service thank you everyone More

I arrived a few minutes before my appointment was greeted immediately by Tim. He checked the computer found my account and what was to be done. He showed me to the waiting area and said it would be about an immediately by Tim. He checked the computer found my account and what was to be done. He showed me to the waiting area and said it would be about an hour for the work to be done. Before the hour was up He handed me my keys,thanked me for coming to West- Herr Kiaand that he had the car washed as well. Doesn't get better than that. More

After my Kia was stolen ,I reached out tothe Kia dealership for help I did not want to own a kia anylonger. They set me up with Frederick who was just the rite person for me. He was so helpful in ge dealership for help I did not want to own a kia anylonger. They set me up with Frederick who was just the rite person for me. He was so helpful in getting me the car I.wanted . And he did quickly. I can't say enough about him and the entire West Hurr team. Thank you all so much. More

Marc Nagy, to my utter and pleasant surprise, has now sold me my fifth Kia. Somehow, I've established a relationship with this salesperson that I have an interest in maintaining. This would be due to sold me my fifth Kia. Somehow, I've established a relationship with this salesperson that I have an interest in maintaining. This would be due to being able to trust him to be integral and honest on my behalf. I also enjoying engaging in 'real' conversations with him where he doesn't flower me with sentiments designed to get a sale. I inwardly thank him for that, and for saving me from any sales' dribble, and I now thank him publicly. Marc has been good to me and I equate this to him being a good man. More

Tim Oakley is a wonderful service advisor, he always goes above and beyond to help us with scheduling our appointments and making sure our car is in perfect running order. We are always happy with our servic above and beyond to help us with scheduling our appointments and making sure our car is in perfect running order. We are always happy with our service at West Herr Kia. More

I have been a customer of Kia for a long time. This is my 3rd car from West Herr Kia of Orchard Park. Always the best service! This is my 3rd car from West Herr Kia of Orchard Park. Always the best service! More

Needed software update on my Kia Sorento. Was able to get same day appointment, was in and out in an hour -and they even washed my car. Always friendly reliable service from Tim and his team! Was able to get same day appointment, was in and out in an hour -and they even washed my car. Always friendly reliable service from Tim and his team! More

Very accommodating Dealership! Excellent professional and excellent Customer Service! Took our car in for Inspection that is due at the end of the month and we’re greated by Tim Oa Excellent professional and excellent Customer Service! Took our car in for Inspection that is due at the end of the month and we’re greated by Tim Oakley and taken care of very promptly! Everything went well and it is now all set for another year and they also washed our car! Couldn’t ask for better service! Absolutely love this Dealership and their personnel as well! Kudos to Tim and West Herr Kia! More

I needed to reschedule but couldn't get an answer when i called. The scheduler was very pleasant even though i was a "no show." Service was quick. called. The scheduler was very pleasant even though i was a "no show." Service was quick. More