West Herr Kia

Did not take my service requirements seriously. And when pushed the issue a little they pushed back. So wrong customer service decision. And when pushed the issue a little they pushed back. So wrong customer service decision. More

Craig Florkowski's salesmanship was superior! He ascertained what I was looking for, in a pre-owned vehicle, and what I could financially afford, and made it happen. My first visit to the dealers He ascertained what I was looking for, in a pre-owned vehicle, and what I could financially afford, and made it happen. My first visit to the dealership was on Friday, and I was driving home on Monday in my 2021 Kia Forte! Took test drives of two 2021 Fortes, fell in love with the second one. Financing arranged, registration arranged, insurance with my carrier arranged, and I was on the road. The process was quick and easy, but with no pressure. I was told that WestHerr has 39 dealerships! They'll find what you're looking for. My granddaughter bought a 2024 Telluride earlier in the day. Her 3rd vehicle purchase from Craig. Purchasing a vehicle is a very large investment so you have to trust the person, and the dealership, that you're working with. Craig Florkowski and WestHerr are a winning combination! When I had my '09 Impala, I always had it serviced at WestHerr Chevrolet,(where it was purchased in '09 when the dealership was Glen Campbell)through Nick Valvo my service advisor. Always satisfied! More

I had my 2023 Kia Sportage in for service today. Michael was my service writer. He was very professional and knowledgeable. Always a pleasant experience with the Kia service department. Great job Mi Michael was my service writer. He was very professional and knowledgeable. Always a pleasant experience with the Kia service department. Great job Michael. You have been Valley Ambassador approved. More

Told me my repair would take 90 minutes took about 75. Courteous and explained all options Courteous and explained all options More

Called me several times with status updates on my vehicle. Explained to me in advance of a time delay because I didnt have an appointment. vehicle. Explained to me in advance of a time delay because I didnt have an appointment. More

I got an excellent deal, thousands cheaper than other dealers. Valuation of trade was a little low, but I did negotiate up $1,000. Sales people I spoke with were very helpful and not pushy. My question dealers. Valuation of trade was a little low, but I did negotiate up $1,000. Sales people I spoke with were very helpful and not pushy. My questions were answered fully. I was never asked the question that signals a salesperson who is ready to take advantage of a buyer's ignorance, "What would you be comfortable with as a monthly payment?" Mike and Leah were very good to deal with, and buying was overall a very good experience. More

Great service department. All staff were friendly and reliable. Work was completed within expected timeframe. All staff were friendly and reliable. Work was completed within expected timeframe. More

Tim, service advisor at West Herr Kia was very personable and knowledgeable about my car, very helpful in dealing with my auto needs and knowledgeable about my car, very helpful in dealing with my auto needs More

Great staff! My sales person was very knowledgeable and friendly. Great variety of vehicles to choose from. Love, West Herr Kia. My sales person was very knowledgeable and friendly. Great variety of vehicles to choose from. Love, West Herr Kia. More

The service provided and the service advisor were excellent. They provided excellent customer service. Thank you! excellent. They provided excellent customer service. Thank you! More