West Herr Kia

Anthony Dean helps make Kia awesome! When we are looking to buy, lease or replace a current vehicle we want as much information as possible about our options without being pressured into When we are looking to buy, lease or replace a current vehicle we want as much information as possible about our options without being pressured into making quick decisions. If this sounds like you too then make the time to visit Kia/Subaru and meet with Anthony Dean. He was amazing. We came in from Rochester to meet with him as he came highly recommended and it was easy to see why! Thank you Anthony. More

Great Dealership and Personnel Love this Dealership. Professional ,Customer Quality Service. Thank You to John DiRosa along with Sammual (Financing) and Mike (Manager). They worked Love this Dealership. Professional ,Customer Quality Service. Thank You to John DiRosa along with Sammual (Financing) and Mike (Manager). They worked hard to make a great deal . More

Wonderful experience! We could not be more thrilled with our West Herr Kia experience. We live in Jamestown, NY, and had previously leased through the Kia dealership in to We could not be more thrilled with our West Herr Kia experience. We live in Jamestown, NY, and had previously leased through the Kia dealership in town. Despite being a loyal customer through two lease cycles, they gave us a horrible offer when it was time to turn in our 2013 Sportage. We decided to look outside of Jamestown and found West Herr Kia, and I am so glad that we did! We started with the online chat with Kirsten Dombrowski, who was super helpful and passed our information on to Chris Flierl. Chris was absolutely WONDERFUL to deal with. He let us know exactly what we'd be in for, since we didn't want to drive to Buffalo for nothing. He presented us with a variety of options to find what would work out the best for us. We never languished in a chair while he searched for information - he kept checking back in, keeping us informed of the process so we knew what was happening every step of the way. When all was said and done he told us that he needed two hours to have the car detailed and inspected, so we said that we'd go to dinner - and then he offered to buy our meal! Talk about five star service. When it was time to sign paperwork and talk numbers the finance manager, Steve, talked us through our options - no cheap sales pitches or games, just straightforward information, presented without pressure or hassle. The best part of the whole experience? We upgraded from our 2013 Sportage to a brand new 2016 Sorento with additional security and scratch and dent protection, and our payments are STILL lower than they were on the Sportage! The whole West Herr team was so awesome, and we'll be back when it's time to lease something new. I can't recommend them enough. Great experience, great staff, and we got a great car! More

Excellent customer service! We had the best experience buying a car thanks to Adam Boe - he went above and beyond, had the utmost patience and insisted that we absolutely LOVE t We had the best experience buying a car thanks to Adam Boe - he went above and beyond, had the utmost patience and insisted that we absolutely LOVE the car we bought!! He showed us car after car, model after model despite our wavering commitment to any certain vehicle! Adam stayed with us from test drive to pick up and worked extremely hard to ensure our 100 percent satisfaction! More

Awesome experience!! I had a wonderful experience, as usual, at West Herr thanks to Lindsey Romanchuk and her assistant Scott. The service was excellent. She found a car t I had a wonderful experience, as usual, at West Herr thanks to Lindsey Romanchuk and her assistant Scott. The service was excellent. She found a car that was exactly what I was looking for and I love it. I highly recommend!! More