West Herr Kia
Orchard Park, NY
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Dishonest & Shady Management We took my daughter to purchase her 1st vehicle. The salesman Simon assured us we could put down a deposit & the car would be held for a few days as w We took my daughter to purchase her 1st vehicle. The salesman Simon assured us we could put down a deposit & the car would be held for a few days as we had to be out of town. We stated our intentions to come in on Monday evening to purchase the vehicle , but received a text message in the morning that the manager Frank sold the vehicle over the weekend. Will never do any business with this place nor would I recommend anyone else to either! Terrible way to run a business! My daughter was very disappointed & so are we!! More
Great Customer Service Our sales rep Tyler was very patient and open about explaining all the options avaliable to my families situation. He was friendly and personable. He Our sales rep Tyler was very patient and open about explaining all the options avaliable to my families situation. He was friendly and personable. He kept in contact with me via text and phone through out the process. I would definetely recommend westherr as well as Tyler for a representative. More
Excellent customer service Elizabeth Sheremeta was great and I love my new kia sorento!! I would highly recommend her and west herr to friends and family. Thank you again. Elizabeth Sheremeta was great and I love my new kia sorento!! I would highly recommend her and west herr to friends and family. Thank you again. More
Great service The dealership'a entire team was courteous, informative and tried their best to accommodate my needs and not waste my time. Great customer service! I The dealership'a entire team was courteous, informative and tried their best to accommodate my needs and not waste my time. Great customer service! I recommend this location and my salesman. More
Car Purchase This is our 4th car from David Durante. Always a good experience, which is why we followed Dave from another dealership. Thanks Dave! James and Sue This is our 4th car from David Durante. Always a good experience, which is why we followed Dave from another dealership. Thanks Dave! James and Sue Akers More
Amazing service I just wanted to say that West herr Kia in orchard park, specifically sales person Amanda Westley have been great to work with. This is my second Kia I just wanted to say that West herr Kia in orchard park, specifically sales person Amanda Westley have been great to work with. This is my second Kia Optima and both have been leased from them and both times they made my experience easy and enjoyable. I always recommend them for Kia and any other car under the west herr brand. More
Dave Durante was great! I went to West Herr's around the local area looking for a mini van to accommodate our family needs. Dave Durante our salesman was knowledgeable about I went to West Herr's around the local area looking for a mini van to accommodate our family needs. Dave Durante our salesman was knowledgeable about the vehicle and helpful and was able to get us into our first mini van. More
Great service Adam Boe was the agent I had to help me find my next lease. He listened to my requests and showed me all the vehicles that he thought would match them Adam Boe was the agent I had to help me find my next lease. He listened to my requests and showed me all the vehicles that he thought would match them. We test drive several until I found the one I wanted. The dealership was speedy with the paper work and I left that same day with my new car. I have been back for oil changes and everyone is nice and pleasant. I would highly recommend this dealership to everyone. More
Love my new car! Great experience with the dealership they helped me with everything! Adam was the nicest guy and always was looking for the best deal for me. Great experience with the dealership they helped me with everything! Adam was the nicest guy and always was looking for the best deal for me. More
very easy to buy a car I purchased a Ford Escape from Mark Milleville. Great experience, no pressure . Mark made it so easy for me to get the car that I wanted and at a gre I purchased a Ford Escape from Mark Milleville. Great experience, no pressure . Mark made it so easy for me to get the car that I wanted and at a great price. If anyone I know is looking for a car I will tell them to see Mark at Kia. More