West Herr Kia
Orchard Park, NY
Filter Reviews by Keyword
By Type
Showing 175 reviews
Honest and Easy car purchase! Best car buying experience I have ever had!! I am glad I found this dealership because for the past 25 years of buying cars, I have never found a dea Best car buying experience I have ever had!! I am glad I found this dealership because for the past 25 years of buying cars, I have never found a dealership that has the high quality employees like West Herr Kia does as well as an inventory of equal value. Yes, I am very happy with this dealership and absolutely I will return and tell my friends and family to do the same. The honesty and integrity that the staff members that assisted me during my purchase is unparallelled. I have to say a big thank you to Mike Budniewski, Tom Woelfel, Heidi Gebler and Chuck Hardy, who all helped make this car buying experience so easy & comfortable!! More
Superior customer service! Luke was very helpful, thorough and informative. I would highly recommend inquiring about a Kia with him and feel confident in his expertise. He does Luke was very helpful, thorough and informative. I would highly recommend inquiring about a Kia with him and feel confident in his expertise. He does not leave any questions unanswered. Wonderful experience working with a dealership for the first time. I highly recommend Luke and will definitely recommend him to friends, colleagues and even strangers. Cannot say enough... Thank you!!! More
Excellent car buying experience at West Herr KIA The whole experience was excellent. No pressure at any time. The price for my trade in was more than fair and the vehicle price considerably lower tha The whole experience was excellent. No pressure at any time. The price for my trade in was more than fair and the vehicle price considerably lower than their competitors. And, I didn’t have to haggle Overall I would rate West Herr as THE place to go!! More
Great dealership I have always been extremely pleased with West Herr Kia. Their facility is always spotless and "squeaky clean." The staff, on all levels, is polite I have always been extremely pleased with West Herr Kia. Their facility is always spotless and "squeaky clean." The staff, on all levels, is polite and professional, always treating their customers with respect. Everyone's knowledge of their individual jobs is truly refreshing. In particular, our salesman, Chris Flierl, went far and above what he had to do by finding out exactly what we wanted and fitting us to the perfect vehicle. My only negative comment would be that it took forever to complete all the paperwork once we decided on our new 2019 Sportage. Thank you Chris and the entire West Herr Kia staff. More
The sales experience was very good. The sales was great but the detailing on the car was horrible. I picked it up at night and didn’t see all the problems u til the next day. They are The sales was great but the detailing on the car was horrible. I picked it up at night and didn’t see all the problems u til the next day. They are telling me they will make good on it though More
New car lease Sales personnel were very committed to working with me. They had great follow up and presented many options, resulting in my decision to lease a 2019 Sales personnel were very committed to working with me. They had great follow up and presented many options, resulting in my decision to lease a 2019 Kia Sorento More
excellent dealing Was very professional and didn't play cat and mouse game. I knew what I wanted and they worked with me on exact model and pricing I was willing to pay Was very professional and didn't play cat and mouse game. I knew what I wanted and they worked with me on exact model and pricing I was willing to pay. Second vehicle purchased there. Happy with the purchase More
Great service Marc was great, he found me exactly what I wanted, in a timely fashion, for a fair price. West Herr Kia was a great experience. Marc was great, he found me exactly what I wanted, in a timely fashion, for a fair price. West Herr Kia was a great experience. More
Buying a new car dealer and salesman seemed honest and helpful, Very satisfied with the process. I had out of state financing and dealer and salesman worked with me to dealer and salesman seemed honest and helpful, Very satisfied with the process. I had out of state financing and dealer and salesman worked with me to complete the process. More
Great service extremely friendly help and just a great all around experience . Our salesman Hasan was informative friendly and a great help. Would go there service extremely friendly help and just a great all around experience . Our salesman Hasan was informative friendly and a great help. Would go there again for our next car More