West Herr Kia

Jeff and Sal were great. Jeff was so accommodating and sincere. Will recommend folks ask for him when buying a Ford. Sal was informative and dilligent. Answered questions e Jeff was so accommodating and sincere. Will recommend folks ask for him when buying a Ford. Sal was informative and dilligent. Answered questions even though he was pulled in a couple of directions. More

Very unprofessional Sales Manager First impression that this dealership offered was Jon thr Sales Manager who told me he didn't believe that Edmunds was a reliable source for calculati First impression that this dealership offered was Jon thr Sales Manager who told me he didn't believe that Edmunds was a reliable source for calculating depreciation. Ok major loss of credibility there. He additionally was whiney about negotiating the deal for my vehicle because he openly complained that the dealership wouldn't make enough money. As someone who has been a Sales Manager, and General Manager overseeing a sales organization i can honestly say i was appalled. Additionally i was buying a service loaner with 2500 miles on it and Jon was trying to pull the car out from underneath me and replace it with one that had twice the mileage and the rear quarter panel had serious scrapes. He wanted to send the vehicle i wanted to Lockport so they could get their extra use out of it. Therefore he expected me to pay the same on a lesser quality vehicle. They even pulled in and detailed the wrong car and it wasn't until my salesman had to explain that this was a dealbreaker and that Jon was about to pull out the rug on a lined up deal that the ol' switcharoo was corrected. He had the xxxxx to tell the person i was working with that what could i expect from a used car. I will say that for the $2500 i saved off sticker from a new vehicle i expect it to be in near perfect shape. Needless to say i got the payment i wanted by securing my own financing which was far better than what was offered, and not spending a single penny on the needless add ons that were offered my way. Next time i will purchase from my same salesman but i will not go anywhere near WH Subaru as long as Jon is there. That said the other employees there were fine to work with. More

Extraordinary Every one that I was in contact with from the salesman to the financial person were very friendly and knowledgeable. I would recommend this dealership Every one that I was in contact with from the salesman to the financial person were very friendly and knowledgeable. I would recommend this dealership to my friends and family More

Great dealership We visited West Herr Kia last Saturday. It was a busy weekend but a salesman helped us within minutes. Everyone on the sales team was great but especi We visited West Herr Kia last Saturday. It was a busy weekend but a salesman helped us within minutes. Everyone on the sales team was great but especially Devonte Shannon. Due to his efforts we drive off in a new Kia Forte. Professional, friendly and courteous. We haven’t used the service department yet but I expect great service there also. Congratulations to West Herr Kia. More

Highly Satisfied I would recommend purchasing/leasing your next vehicle from West Herr Kia. Hassan Razak was our salesman and he made our experience GREAT! Very person I would recommend purchasing/leasing your next vehicle from West Herr Kia. Hassan Razak was our salesman and he made our experience GREAT! Very personable, responsive & professional. More

Perfect experience Christopher Duffey provided a perfect experience when I picked up my new Kia a few weeks ago. Very satisfied with him and the whole experience. Christopher Duffey provided a perfect experience when I picked up my new Kia a few weeks ago. Very satisfied with him and the whole experience. More

Highly recommend Buying and/or leasing a new vehicle is usually far from being an enjoyable experience. West Herr Kia, and the salesperson I worked with (Tony Chimmera Buying and/or leasing a new vehicle is usually far from being an enjoyable experience. West Herr Kia, and the salesperson I worked with (Tony Chimmera), changed my opinion. All my questions and concerns were addressed in a knowledgeable, friendly, considerate and patient manner. I certainly intend to use this dealership, and hopefully the same salesperson, for any transaction in the future. More

Kia Spirtage Lease Professional and courteous staff.made process very easy. I would recommend giving this dealership a chance. Sales people Hasan and Steve were extremel Professional and courteous staff.made process very easy. I would recommend giving this dealership a chance. Sales people Hasan and Steve were extremely knowledgeable and helpful More

Great Experience Overall a positive and stress free buying experience. Everyone at West Herr Kia was friendly, helpful and professional. Josh and Mike followed through Overall a positive and stress free buying experience. Everyone at West Herr Kia was friendly, helpful and professional. Josh and Mike followed through on every question and did everything they said they would do without hesitation. I’m glad that I went to West Herr! More

Lease a new car Excellent service throughout the process. All aspects of the process were thoroughly presented, discussed and followed through so that there were no q Excellent service throughout the process. All aspects of the process were thoroughly presented, discussed and followed through so that there were no questions left unanswered or not talked about. More