West Herr Kia
Orchard Park, NY
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Tim was very professional. We waited for the car and the wait time was exactly what he told me. The work order was as explained. Excellent service and very satisfied wait time was exactly what he told me. The work order was as explained. Excellent service and very satisfied More
Candace was efficient and knowledgeable She always goes Candace was efficient and knowledgeable She always goes the extra mile She made the whole transaction as seamless as possible And the Big bow that Candace was efficient and knowledgeable She always goes the extra mile She made the whole transaction as seamless as possible And the Big bow that was sitting on my car and the photos made me feel special More
Made buying a new car simple. Sean was accommodating and informative and made me feel appreciated. Whole process was efficient and painless. Would highly recommend. informative and made me feel appreciated. Whole process was efficient and painless. Would highly recommend. More
By far a great experience. Jay Drenning was so helpful and kept us updated threw out it all, so we wernt sitting around or running back and forth unnecessarily. very happy! awesome staff! and kept us updated threw out it all, so we wernt sitting around or running back and forth unnecessarily. very happy! awesome staff! More
Sean Brand was wonderful to work with. He found me EXACTLY what I was looking for and made the whole process super easy. I will definitely purchase with him again. EXACTLY what I was looking for and made the whole process super easy. I will definitely purchase with him again. More
Lindsay and Dominic make a great team and were a pleasure to work with! The whole process of turning in my lease and leasing something new within my budget was seamless. I never felt pressured or rushed to m to work with! The whole process of turning in my lease and leasing something new within my budget was seamless. I never felt pressured or rushed to make a decision. We will definitely be back in a few months when my husband's lease is up. More
I could have gone to a Kia dealership that is 5 minutes from my house, where I also have a letter giving me FREE oil changes. The free oil changes were from a screw up, but that’s another story! I go to th from my house, where I also have a letter giving me FREE oil changes. The free oil changes were from a screw up, but that’s another story! I go to the one that is much farther because they take their time explaining mechanical issues in a way that I can understand. The staff, especially Tim have been courteous. They treat me with kindness which the world needs now. My most memorable visit there was in 2020.. I was in their waiting room with my mask on and socially distant, when I said out loud “ hey everybody, I found out that I am in remission from breast cancer.” All the staff and the customers started to applaud and I felt their Joy.!!! More