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West Herr Kia

Orchard Park, NY

4.7
172 Reviews

3565 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 172 reviews

May 11, 2021

Everyone was very friendly, patient, and helpful and I’m happy with the car I chose. I highly recommend this dealership and the salesman who worked with me. More

by Cheri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davante and Jordan and Jason
May 11, 2021 -

West Herr Kia responded

Hi Cheri! Thank you for your positive feedback! We are thrilled our sales team was able to take care of you. All of us at West Herr Kia are grateful to have earned your business. Have a wonderful day and enjoy the ride!

March 10, 2021

Excellent place to do business with. Lyndsey went the extra mile to ensure our happiness with the purchase of a new vehicle. Her assistant was patient and was able to answer any questions about the oper More

by Markerveli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndsey Wiepert
Mar 11, 2021 -

West Herr Kia responded

It was so kind of you to review West Herr Kia! We're thrilled to see that Lyndsey was such a pleasure to work with throughout your experience and we wish you safe travels in the new vehicle!

January 15, 2021

I had the pleasure of working with Sean Brand along with his assistant, Domenic and Finance Manager, Dave. Each was courteous, professional and up front about the lease package that would work best with my More

by bpfhl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Brand, Dominic (his assistant), Dave (Finance Manager)
Jan 18, 2021 -

West Herr Kia responded

Thank you for reviewing West Herr Kia! We are overjoyed that Sean, Domenic, and Dave helped make your leasing process such a success. Your recommendation means a lot to us, and we are so glad to know that you're a satisfied customer. Safe travels!

November 21, 2020

Highly recommend going here. Everyone is super helpful and polite. Accommodated everything I wanted ! Steven went out of his way to get me a car I wanted to drive that day and made sure that I was happy More

by Tara.addison28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven fessel
Nov 23, 2020 -

West Herr Kia responded

Thank you, Tara, for leaving West Herr Kia a 5-star review! We are committed to helping guests find the right vehicle and we're glad to hear that Steven hit the mark. Congratulations and safe travels!

July 27, 2020

Chris duffey was a pleasure to deal with. When we bought our new Kia, it was an easy and transparent process, he was very responsive and quick to handle everything. More

by Geoffrey
Recommend Dealer
Yes
Employees Worked With
Chris duffey
Jul 28, 2020 -

West Herr Kia responded

Geoffrey, thank you for the review! We are so glad you enjoyed working with Chris here at West Herr Kia, and we will certainly let him know that you appreciate his help!

February 12, 2020

The Kia dealership is filled with professional employees who want to help. Anytime I was standing around someone would notice and make sure I didn’t need anything. Very welcoming, non threatening, and ready More

by alexis.perla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Fessel - highly recommend
Feb 12, 2020 -

West Herr Kia responded

Alexis, thanks so much for taking the time to write West Herr Kia a review! We're thrilled to hear that our team worked with you and made the process enjoyable. Congratulations on your new car!

February 07, 2020

Wonderful customer service. Our salesman, Mylous, found the exact car we wanted, had it ready, explained all the options. Very satisfied. Would recommend to anyone. More

by davidtatford
Recommend Dealer
Yes
Employees Worked With
Amyloid Hairston
Feb 10, 2020 -

West Herr Kia responded

David, thanks for taking the time to review West Herr Kia! We appreciate your positive feedback. It is so great to know that Mylous got you on the road in the car you wanted- congratulations!

January 31, 2020

Great dealer and great service Been buying cars from this dealer for 30 years have nothing but good things to say when You find a good thing you should stick with it More

by iamgoofy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sophie Farsaii
Feb 07, 2020 -

West Herr Kia responded

Thank you so much for taking the time to share your review of West Herr Kia! We are so grateful to have you as a loyal customer and your continued support means the world to us. We're honored to have assisted you over the years and we look forward to working with you again!

November 30, 2019

West Herr Kia Really great experience. Chris Duffey was terrific! He was very honest with me and helped me choose a 2020 Telluride! Waits were a bit long, but was t More

by LiamKim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Duffey
Dec 02, 2019 -

West Herr Kia responded

Thank you for coming to West Herr Kia for your 2020 Kia Telluride! We love to hear that Chris guided you through the process with helpful service. Hope to see you down the road!

November 07, 2019

I had a great experience leasing my second car through Lindsay Wiepert and her Assistant. Lindsay had 2 cars in mind for me, based on my likes, budget and previous lease. I am thrilled with my Subaru Imp More

by GRAYSON
Recommend Dealer
Yes
Employees Worked With
Lindsay Wiepert, Dominic
Nov 08, 2019 -

West Herr Kia responded

Hi Grayson - At West Herr Kia it's our goal to match our customers with the best vehicles for them and we are so glad that this was your experience! It's especially great to hear that Lindsay set you up in a Subaru Impreza. Thank you very much for recommending her!

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