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West Herr Kia

Orchard Park, NY

4.7
175 Reviews

3565 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 175 reviews

September 28, 2021

Painless process, good deal, Sean B was great and got me the car I wanted More

by jimd7099
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Brand
Sep 28, 2021 -

West Herr Kia responded

Thank you for your great review of Sean and the team! We are happy to have you as a West Herr Kia customer and we wish you safe and happy travels in your new car.

September 25, 2021

Everyone was professional, efficient and knowledgeable. They made buying a car at a difficult time a breeze. More

by jah12967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Wagner. Pat Schiske
Sep 26, 2021 -

West Herr Kia responded

We're glad we could be of service! Thank you for taking the time to share - and safe travels in your new car! - the West Herr Kia team

September 23, 2021

Heidi and Lindsay were an excellent team! No pressures whatsoever ever and that is HUGE since I hate car shopping. I would recommend the dynamic chick duo to anyone looking for a car! They rocked it. Also More

by kristinbaby_ny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Wiepert, Heidi Gebler, Lindsay's husband( forgot his name)
Sep 23, 2021 -

West Herr Kia responded

Kristin, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a seamless and pressure-free purchase experience working with Heidi, Lindsay, and the team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at West Herr Kia!

August 23, 2021

Tim was very professional. We waited for the car and the wait time was exactly what he told me. The work order was as explained. Excellent service and very satisfied More

by donlb70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Oakley
Aug 24, 2021 -

West Herr Kia responded

Hearing from our satisfied guests makes our day. Thank you for entrusting the West Herr Kia team with your vehicle care - it is our honor and pleasure to serve you. Take care!

August 21, 2021

Great attention to my needs. Simon was very helpful and Phil in the finance department was great to work with. More

by Jchatham63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon and Phil
Aug 21, 2021 -

West Herr Kia responded

At West Herr Kia we take pride in our attentive assistance and our ability to satisfy our guests. We're glad to see we earned 5 stars from you and we hope you'll be back to work with Simon, Phil, and the team again down the road!

August 20, 2021

Candace was efficient and knowledgeable She always goes Candace was efficient and knowledgeable She always goes the extra mile She made the whole transaction as seamless as possible And the Big bow that More

by Redwine1442
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Way
Aug 21, 2021 -

West Herr Kia responded

At West Herr Kia, we genuinely believe that buying a car should be a special and memorable experience! It's great to hear that Candace went above and beyond for you and that she made your purchase experience so seamless. We're glad that you put your confidence in our team and we hope you love your new car for many years to come!

August 02, 2021

Great service, quick and very nice and easy to deal with More

by lmroth55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 03, 2021 -

West Herr Kia responded

Thanks for the stellar feedback and for trusting West Herr Kia with your business! We hope to see you back again soon!

July 30, 2021

Made buying a new car simple. Sean was accommodating and informative and made me feel appreciated. Whole process was efficient and painless. Would highly recommend. More

by Bob D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Brand
Jul 30, 2021 -

West Herr Kia responded

Thanks, Bob! Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give Sean your kudos for a job well done. We are glad he could send you home in a car that is right for you! - West Herr Kia

July 10, 2021

Sean and Molly were efficient, polite, well informed, and made everything easy More

by Jimdon174
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Brand
Jul 11, 2021 -

West Herr Kia responded

Thank you for the positive review! All of us here at West Herr Kia appreciate your support.

June 23, 2021

By far a great experience. Jay Drenning was so helpful and kept us updated threw out it all, so we wernt sitting around or running back and forth unnecessarily. very happy! awesome staff! More

by preston3493
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Drenning
Jun 24, 2021 -

West Herr Kia responded

Thank you for taking the time to share, Preston! We are thrilled to hear that Jay went above and beyond to assist you. Drive safely, and we hope to earn your business again at West Herr Kia!

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