Back

West Herr Kia

Orchard Park, NY

4.7
172 Reviews

3565 Southwestern Blvd.

Orchard Park, NY

14127

Directions

By Type

Showing 172 reviews

August 23, 2021

Tim was very professional. We waited for the car and the wait time was exactly what he told me. The work order was as explained. Excellent service and very satisfied More

by donlb70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Oakley
Aug 24, 2021 -

West Herr Kia responded

Hearing from our satisfied guests makes our day. Thank you for entrusting the West Herr Kia team with your vehicle care - it is our honor and pleasure to serve you. Take care!

August 21, 2021

Great attention to my needs. Simon was very helpful and Phil in the finance department was great to work with. More

by Jchatham63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon and Phil
Aug 21, 2021 -

West Herr Kia responded

At West Herr Kia we take pride in our attentive assistance and our ability to satisfy our guests. We're glad to see we earned 5 stars from you and we hope you'll be back to work with Simon, Phil, and the team again down the road!

August 20, 2021

Candace was efficient and knowledgeable She always goes Candace was efficient and knowledgeable She always goes the extra mile She made the whole transaction as seamless as possible And the Big bow that More

by Redwine1442
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace Way
Aug 21, 2021 -

West Herr Kia responded

At West Herr Kia, we genuinely believe that buying a car should be a special and memorable experience! It's great to hear that Candace went above and beyond for you and that she made your purchase experience so seamless. We're glad that you put your confidence in our team and we hope you love your new car for many years to come!

August 02, 2021

Great service, quick and very nice and easy to deal with More

by lmroth55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 03, 2021 -

West Herr Kia responded

Thanks for the stellar feedback and for trusting West Herr Kia with your business! We hope to see you back again soon!

July 30, 2021

Made buying a new car simple. Sean was accommodating and informative and made me feel appreciated. Whole process was efficient and painless. Would highly recommend. More

by Bob D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Brand
Jul 30, 2021 -

West Herr Kia responded

Thanks, Bob! Providing a seamless car-buying experience for our valued guests is our goal, so we will certainly give Sean your kudos for a job well done. We are glad he could send you home in a car that is right for you! - West Herr Kia

July 10, 2021

Sean and Molly were efficient, polite, well informed, and made everything easy More

by Jimdon174
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Brand
Jul 11, 2021 -

West Herr Kia responded

Thank you for the positive review! All of us here at West Herr Kia appreciate your support.

June 23, 2021

By far a great experience. Jay Drenning was so helpful and kept us updated threw out it all, so we wernt sitting around or running back and forth unnecessarily. very happy! awesome staff! More

by preston3493
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Drenning
Jun 24, 2021 -

West Herr Kia responded

Thank you for taking the time to share, Preston! We are thrilled to hear that Jay went above and beyond to assist you. Drive safely, and we hope to earn your business again at West Herr Kia!

June 16, 2021

Sean Brand was wonderful to work with. He found me EXACTLY what I was looking for and made the whole process super easy. I will definitely purchase with him again. More

by Shellynobile19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Brand
Jun 16, 2021 -

West Herr Kia responded

Congratulations on your new car, Shelly! We are happy to hear that Sean and the team took such great care of you during the purchase process. Thank you for giving West Herr Kia your business!

June 08, 2021

Lindsay and Dominic make a great team and were a pleasure to work with! The whole process of turning in my lease and leasing something new within my budget was seamless. I never felt pressured or rushed to m More

by cherylkuntz1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay, Dominic
Jun 09, 2021 -

West Herr Kia responded

Thank you for taking the time to leave us a review! We are so pleased to hear that Lindsay and Dominic took such good care of you here at West Herr Kia, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

May 21, 2021

I could have gone to a Kia dealership that is 5 minutes from my house, where I also have a letter giving me FREE oil changes. The free oil changes were from a screw up, but that’s another story! I go to th More

by Danielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
May 21, 2021 -

West Herr Kia responded

Danielle - We really appreciate you making the trip to see us at West Herr Kia and are delighted that you can depend on our team to take excellent care of your vehicle. Thank you for sharing this positive feedback so that others will know what it's like to be our guest! We appreciate your support and look forward to our continued relationship.

...
10
...