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West Herr Kia

Orchard Park, NY

4.7
189 Reviews

3565 Southwestern Blvd.

Orchard Park, NY

14127

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Showing 189 reviews

March 11, 2025

Went to buy something at the dealership but couldnt resist the deal that was available based on a sign outside so I stopped by the salesroom. Immediately i was acknowledged and started the process of g More

by Pkim2391
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Harris
Mar 11, 2025 -

West Herr Kia responded

We're delighted to hear that the team at West Herr Kia, including Parker and our GM, provided a smooth and transparent experience for you. Thanks for stopping by and sharing your positive feedback! Enjoy your new purchase!

March 05, 2025

I have purchased numerous cars from West Herr over the years because they are a fair and reputable dealer who not only treats their customers right, but their employees too. Max, the salesman for my lates More

by jeffreyreagan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max, Dylan, Jim
Mar 05, 2025 -

West Herr Kia responded

Jeffrey, thank you for your continued trust in West Herr Kia! We're delighted to hear that Max provided excellent service during your recent purchase. We appreciate your loyalty and look forward to serving you again in the future!

March 02, 2025

I am normally very happy with this dealership and it's operations. I had a scheduled appointment on February 21st at 8:20am. My normal counter guy was not there, so I already had apprehensions about how t More

by 0882bianchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, I believe
February 17, 2025

Have purchased or leased many vehicles from West Herr. As usual experience was flawless and Salesman Parker Harris made it quick and easy. Parker’s attitude and completeness made this purchase great! More

by Bob G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Harris
Feb 17, 2025 -

West Herr Kia responded

Bob, we're delighted to hear that Parker made your experience at West Herr Kia seamless and enjoyable. Thank you for choosing us once again!

February 15, 2025

They were easy to work with, and they had great options for leasing and vehicle selection More

by edwhad
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Drenning
Feb 17, 2025 -

West Herr Kia responded

Edwhad, thanks so much for the 5-star review of West Herr Kia!

February 13, 2025

I recently had to take my Kia in for service for a heat issue I was having. The issue was not presenting itself to the dealership and the car appeared fine when first examined. I knew that something still More

by oharkr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Feb 14, 2025 -

West Herr Kia responded

Thank you for sharing your experience with us at West Herr Kia! We're glad to hear that our team, especially Casey, provided attentive and professional service in resolving the heat issue. Your trust means a lot to us, and we're here whenever you need assistance in the future!

February 04, 2025

I have been very satisfied with West Herr Kia and their service department. They are informative about all of the maintenance and repairs that need attending to. Thank you Tim for work well done. I give yo More

by Bassfishing Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Joe, and Tom.
Feb 04, 2025 -

West Herr Kia responded

Dave, we're delighted to hear that Tim and the West Herr Kia service department have met your expectations! Thank you for sharing your positive experience with us.

January 21, 2025

Tim at West Herr Kia was awesome to work with. He made the whole car buying process so easy. We would definitely buy a car from Tim again. More

by Sealpoint1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Hartnett
Jan 21, 2025 -

West Herr Kia responded

We're delighted to hear that Tim made your car-buying experience a breeze at West Herr Kia! Thank you for the kind words, and we look forward to assisting you with any future purchases.

January 19, 2025

Hi, we leased a Kia K4 from Timothy and it was the best experience! He was smart and knowledgeable about everything, we didn’t really ask questions he was so thorough! Love him he deserves a raise More

by Gbop2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy
Jan 20, 2025 -

West Herr Kia responded

It's fantastic to hear that Timothy provided such a thorough and enjoyable leasing experience at West Herr Kia! We're glad you had a great time with us, and we'll be sure to share your kind words with him. Enjoy your new Kia K4!

December 26, 2024

Excellent service! The man working the front desk was very helpful and kind, very nice to work with someone so personable. More

by Jenfleming.71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name… maybe Darrin
Dec 26, 2024 -

West Herr Kia responded

We're delighted to hear that you had such a positive experience with our front desk team at West Herr Kia, Jen! Thank you for sharing your feedback, and we look forward to serving you again in the future.

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