West Herr INFINITI

I have never taken my car anywhere else since I purchased it at this dealer. They have taken great care with it and have only recommended service that was needed. Everything has been excellent for the last it at this dealer. They have taken great care with it and have only recommended service that was needed. Everything has been excellent for the last almost 10 years More

Justine Jopp worked with me over the phone to beat the price of their competitor, Bob Johnson Infinity, who wanted $2,500 down payment for a higher payment per month. I took delivery of a more expensive, price of their competitor, Bob Johnson Infinity, who wanted $2,500 down payment for a higher payment per month. I took delivery of a more expensive, more equipped vehicle without the required money down. Also received a higher equity payment from my lease, toward the new car. More

They are wonderful to deal with, love the customer service and love the communication. I LOVE LOVE LOVE that they dropped the car off to me. I live in the South towns and was going out of town, so i service and love the communication. I LOVE LOVE LOVE that they dropped the car off to me. I live in the South towns and was going out of town, so it was amazing, like game changer for me, this has never happened to me. More

They are wonderful to deal with, love the customer service and love the communication. I LOVE LOVE LOVE that they dropped the car off to me. I live in the South towns and was going out of town, so i service and love the communication. I LOVE LOVE LOVE that they dropped the car off to me. I live in the South towns and was going out of town, so it was amazing, like game changer for me, this has never happened to me. More

The INFINITI team is polite. Very respectful of your property. Beautiful work! Thank you everyone! Very respectful of your property. Beautiful work! Thank you everyone! More

The service writers at Infiniti went above and beyond to ensure I was satisfied. Justin was amazing! I will definitely be coming back! ensure I was satisfied. Justin was amazing! I will definitely be coming back! More

The staff has been stellar. . Justin and Justine were as helpful and professional as always.. Only one disappointment was that the car was not washed after servicing. Especia . Justin and Justine were as helpful and professional as always.. Only one disappointment was that the car was not washed after servicing. Especially needed it after all the salt on the road during the winter.. More

Justine was so professional and quick to respond. . I needed work done on my QX80. I couldn’t have asked for better service.. I would tell my friends and family five star feedback. Thankyou . I needed work done on my QX80. I couldn’t have asked for better service.. I would tell my friends and family five star feedback. Thankyou More

good service from marc gerevics my salesperson and rebeka for a easy appt and updating me thruout issues for a easy appt and updating me thruout issues More

The service rep was very rude when I went to pick up my car. I have had infinities for over six years. I have a lease plan that I do not pay for service I’m certain it is in my account and every other time car. I have had infinities for over six years. I have a lease plan that I do not pay for service I’m certain it is in my account and every other time the service rep has done this seamlessly. This time he was very rude and blaming me for not notifying him ahead of time! I chose to pay for the service because he wanted me to wait there while he rebelled it. Made no sense to me and frankly I just wanted to leave. Then he said he would bring my car to the bay and instead walked back to me and said “actually your car is right there so it’s easier if you just get it”. It was raining out too! No customer service whatsoever! Very disappointed in this dealership’s training of their employees to treat a customer like this. A long standing customer too! More