West Herr INFINITI

Great people with a professional and friendly attitude. Excellent service with clear expectations and effective communication. Excellent service with clear expectations and effective communication. More

The salespeople are very good and most helpful. The service has declined over the past months. The service has declined over the past months. More

Very nice to deal with everyone was pleasant and polite. Very knowledgeable staff of my needs Very knowledgeable staff of my needs More

Been going to West Herr INFINITI for 7 years. From sales to service its always a good experience. From sales to service its always a good experience. More

Great experience always! Very appreciative of the great service department and their responsiveness. Thank you. Very appreciative of the great service department and their responsiveness. Thank you. More

Always easy to make appointments. I like the dedicated person to make appointments. Usually can get an appointment in a reasonable time frame. I like the dedicated person to make appointments. Usually can get an appointment in a reasonable time frame. More

The West Herr Infiniti Service has always shown me the upmost respect and care for my vehicle since I have leased with them which has been over 16 years. Thank you Kevin in Service and Mark in Sales for a upmost respect and care for my vehicle since I have leased with them which has been over 16 years. Thank you Kevin in Service and Mark in Sales for all you do. More

I could have gone anywhere for an oil change and nys inspection. 2hrs is way too excessive. I won’t be back. inspection. 2hrs is way too excessive. I won’t be back. More

Great service every time. Courteous and thorough, researching all indicated issues. Car received on time with no waiting. Excellent overall experience. Courteous and thorough, researching all indicated issues. Car received on time with no waiting. Excellent overall experience. More

I had no choice for transmission repair other than West Herr. Communication was lacking, no written warranty after completion of work. No verification that my transmission was either replaced or repaired. Herr. Communication was lacking, no written warranty after completion of work. No verification that my transmission was either replaced or repaired. More