West Herr INFINITI

Appreciate the warm & friendly people. Also, the clean waiting room, as well as the restrooms are appreciated. Also, the clean waiting room, as well as the restrooms are appreciated. More

The people in this dealership are always very helpful and courteous. whenever I bring my car in for service, it is done promptly. courteous. whenever I bring my car in for service, it is done promptly. More

Everyone is courteous, and knowledgeable. I’ve been bringing my vehicle here for 7 years, and the service has always been excellent. I’ve been bringing my vehicle here for 7 years, and the service has always been excellent. More

Was unbelievable. Thought I would be there all day, ended up having more work done than originally planned & irlt was painless & less $$$ than I had planned for. Thought I would be there all day, ended up having more work done than originally planned & irlt was painless & less $$$ than I had planned for. More

Every time I bring my car in for service I leave completely satisfied with any work performed. completely satisfied with any work performed. More

West Herr service department is very organized and the team leader Arthur Luke is an excellent help in my service needs delivered complete on time as promised. His friendly explanation of the service re team leader Arthur Luke is an excellent help in my service needs delivered complete on time as promised. His friendly explanation of the service requirements exceeded my expectations. I am happy to be a continued customer. More

The service is excellent and the wait time is reasonable. From time and to time out reasonable. From time and to time out More

Fast, efficient, friendly, clean, great hours. Would definitely come back to purchase vehicles in the future. Would definitely come back to purchase vehicles in the future. More

Mohammed was very nice and he explained what was wrong with the car. (Engine light) His service was impeccable!! with the car. (Engine light) His service was impeccable!! More

Very, very disappointed with the service of my car. Cost me nearly $450.00 (battery & rental car) and 4 days without my car for a battery replacement. Mohammed told me on the morning of day 4 that ca Cost me nearly $450.00 (battery & rental car) and 4 days without my car for a battery replacement. Mohammed told me on the morning of day 4 that car would be ready in 1.5 hours. 5 hours later, still no call, I went there myself (a friend drove me) and when I got there it was sitting in the lot for who knows how long. He said he called the wrong number. Dennis the manager was stellar in doing his best to make it up to me and Sal who dropped by my house with a “gift” was Aces. More