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West Herr INFINITI

Williamsville , NY

4.8
223 Reviews

8137 Main St

Williamsville , NY

14221

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Showing 223 reviews

August 22, 2024

Fast, efficient, friendly, clean, great hours. Would definitely come back to purchase vehicles in the future. More

by kjstepniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
August 14, 2024

Mohammed was very nice and he explained what was wrong with the car. (Engine light) His service was impeccable!! More

by mrzllemon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mohammed
August 07, 2024

Very, very disappointed with the service of my car. Cost me nearly $450.00 (battery & rental car) and 4 days without my car for a battery replacement. Mohammed told me on the morning of day 4 that ca More

by Anthony
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mohammed
July 26, 2024

The West Herr group did everything they could to make me want to purchase my new car! More

by luannebach
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Fabrizio
July 26, 2024

Superior customer service. Dan Fabrizio was very knowledgeable, congenial, and made the experience comfortable. I would recommend to friends. More

by jpmaho
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Fabrizio
June 18, 2024

I have never had bad service here at all - the staff is always friendly and takes time to explain things to non-mechanical me - this is the only place I go to for service - on a separate note Rebekah & Jar More

by sbasinski
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Rebekah, Jarrod
May 17, 2024

Great people with a professional and friendly attitude. Excellent service with clear expectations and effective communication. More

by bbeger
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mohammed
May 16, 2024

The salespeople are very good and most helpful. The service has declined over the past months. More

by Mareglov
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kevin
May 16, 2024

Very nice to deal with everyone was pleasant and polite. Very knowledgeable staff of my needs More

by haefnerpamela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justine Jopp
May 11, 2024

Been going to West Herr INFINITI for 7 years. From sales to service its always a good experience. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Burckhard