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West Herr INFINITI

Williamsville , NY

4.8
223 Reviews

8137 Main St

Williamsville , NY

14221

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Showing 223 reviews

October 18, 2024

The service was efficient- completed carefully and on time. I was updated on the status of the check up and a tech issue. More

by sjm268646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Luke
October 18, 2024

Courteous, informative, thoughtful, and respectful. Always makes time to explain what the customer needs to know. More

by airbagone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justine Jopp
October 09, 2024

Everyone was very helpful and did a great job. Mohammad got me right in and remember me from my last visit. More

by JCALLAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
October 03, 2024

Appreciate the warm & friendly people. Also, the clean waiting room, as well as the restrooms are appreciated. More

by L.George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebeka
October 02, 2024

The people in this dealership are always very helpful and courteous. whenever I bring my car in for service, it is done promptly. More

by cmstott36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justine Jopp and Arthur
October 02, 2024

Everyone is courteous, and knowledgeable. I’ve been bringing my vehicle here for 7 years, and the service has always been excellent. More

by Bobdurf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah, and Sal…nice people
October 01, 2024

Was unbelievable. Thought I would be there all day, ended up having more work done than originally planned & irlt was painless & less $$$ than I had planned for. More

by glenn.lista
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca. Mohammed
October 01, 2024

Every time I bring my car in for service I leave completely satisfied with any work performed. More

by JerryC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad
September 28, 2024

West Herr service department is very organized and the team leader Arthur Luke is an excellent help in my service needs delivered complete on time as promised. His friendly explanation of the service re More

by Car One
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur Luke
September 17, 2024

The service is excellent and the wait time is reasonable. From time and to time out More

by gilbertcheryl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad
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