West Herr INFINITI

Justine was very friendly, knowledgeable, and efficient. I felt welcomed and well cared for from the minute I arrived. Vehicle service was completed in the estimated timeframe. Very satisfied. I felt welcomed and well cared for from the minute I arrived. Vehicle service was completed in the estimated timeframe. Very satisfied. More

James is a great Infinity service manager. Easy to schedule future appointment and obtain a loaner Infinity vehicle. Service drop off area, waiting area and restrooms are clean and organized. Williams schedule future appointment and obtain a loaner Infinity vehicle. Service drop off area, waiting area and restrooms are clean and organized. Williamsville Infinity/Nissan phone representative, Jackie is AWESOME. Great at customer service and answering my questions. More

The dealership and the employees there are fantastic . Very professional personable and knowledgeable, great staff. The customer service and treatment I’ve received has been exemplary and is one of the re Very professional personable and knowledgeable, great staff. The customer service and treatment I’ve received has been exemplary and is one of the reasons I’ve purchased multiple vehicles from Infiniti. I’ve also recommended the Nissan/Infiniti dealership to others and purchases by friends and family have been made as well . More

I’ve been a customer for 18+ years, and have always had a great experience. Outstanding customer service great experience. Outstanding customer service More

Service department is great. Finance dept needs to be Service department is great. Finance dept needs to be friendlier All else tops. I purchased my last infinity about 8 years ago. Plan to keep Service department is great. Finance dept needs to be friendlier All else tops. I purchased my last infinity about 8 years ago. Plan to keep it as long as possible I’m 83 yrs old More

Customer service Staff Justine & Jim always extremely helpful and pleasure to work with always. Service Dept fast, efficient and always professional. Thank you helpful and pleasure to work with always. Service Dept fast, efficient and always professional. Thank you More

James is always a clasd act to work with. Service is finished in a timely matter and he always has great communication with customers. He is always updating me as soon as something arises and provides u finished in a timely matter and he always has great communication with customers. He is always updating me as soon as something arises and provides updates. Class employee for a luxury brand is necessary and James is the best for service I have had, much better than the service I used to have at BMW. More

Every time I've used Infiniti for service it has been outstanding. I will not go anywhere else! outstanding. I will not go anywhere else! More

Thank you to the service department and Jim for the fine work in costumer service and value. It is always a pleasure to work with them. Thank you to Infiniti in Williamsville. Good job well done. work in costumer service and value. It is always a pleasure to work with them. Thank you to Infiniti in Williamsville. Good job well done. More

Justine is friendly, kind and knows her job, I would give her 10 out of 10. her 10 out of 10. More