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West Herr INFINITI

Williamsville , NY

4.8
198 Reviews

8137 Main St

Williamsville , NY

14221

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Showing 198 reviews

August 05, 2021

Everyone worked their best to help me with an issue. More

by lmh3645
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine Galante and Blake Durante
July 17, 2021

Clean, good service. Online booking worked great. Nice waiting room with Wifi. Justine is doing an excellent job taking care of customers car care needs. More

by rbmed1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine
July 17, 2021

Always great service at West Herr Infiniti. Service is always performed beyond my expectations. Makes me glad I purchased and have service done at West Herr. More

by Psstrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Sempert
July 03, 2021

My experience was flawless, I was given a loaner car conducive to my needs, my brakes were replaced at a decent price and Justine was wonderful. Extremely accommodating and extremely efficient. More

by Galbotocha@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine
June 28, 2021

Great service department. Responsive and very helpful. James goes out of his way to ensure your satisfaction. THX Weat Herr Infiniti Williamsville! More

by jcozzo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
June 06, 2021

This was my first new vehicle purchase in ages and I am so glad that I had Justine at my side! She made the entire experience as painless as possible. She was on top of every detail. She made me feel like More

by miasph8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Jopp
May 30, 2021

I was happy to get my fog lamp fix… Taking a long trip to Ohio next week really need to see your those back country roads… Thanks More

by Shaftdab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
May 29, 2021

Work was done very quickly and didn’t run into a single issue. Will be coming back in the future. Would recommend to anyone getting service done on their Infiniti. More

by RobK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kiera
May 26, 2021

Justine was great! She made sure that some additional new car challenges, beyond the scheduled oil change, were handled expeditiously! Overall, a terrific customer experience (with great coffee a bonus)! More

by John Livsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justine
May 19, 2021

West Herr has been my dealership of choice for many years. The mega-dealer has been recognized by many organizations as philanthropic and invested in our community The team is part of the fabric of Wes More

by stuart.angert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Kiera