West Herr INFINITI

Service was great. I did not have to wait a long time. Great customer service. Great customer service. More

Excellent customer service Appointments made for service Excellent customer service Appointments made for service done easier Pleasant customer service area Service time keeps to schedule Excellent customer service Appointments made for service done easier Pleasant customer service area Service time keeps to schedule More

Dealership has Saturday appointments!! Greatly appreciated!! Service was fast and they even took me earlier than my appointment . appreciated!! Service was fast and they even took me earlier than my appointment . More

Wonderful group of people at Infinity! James is a happy Go lucky, easy going fellow! Always a pleasure speaking with him! Thank you for All you do! Its a pleasure doing business with you guys!! Go lucky, easy going fellow! Always a pleasure speaking with him! Thank you for All you do! Its a pleasure doing business with you guys!! More

Justine was very friendly, knowledgeable, and efficient. I felt welcomed and well cared for from the minute I arrived. Vehicle service was completed in the estimated timeframe. Very satisfied. I felt welcomed and well cared for from the minute I arrived. Vehicle service was completed in the estimated timeframe. Very satisfied. More

James is a great Infinity service manager. Easy to schedule future appointment and obtain a loaner Infinity vehicle. Service drop off area, waiting area and restrooms are clean and organized. Williams schedule future appointment and obtain a loaner Infinity vehicle. Service drop off area, waiting area and restrooms are clean and organized. Williamsville Infinity/Nissan phone representative, Jackie is AWESOME. Great at customer service and answering my questions. More

The dealership and the employees there are fantastic . Very professional personable and knowledgeable, great staff. The customer service and treatment I’ve received has been exemplary and is one of the re Very professional personable and knowledgeable, great staff. The customer service and treatment I’ve received has been exemplary and is one of the reasons I’ve purchased multiple vehicles from Infiniti. I’ve also recommended the Nissan/Infiniti dealership to others and purchases by friends and family have been made as well . More

I’ve been a customer for 18+ years, and have always had a great experience. Outstanding customer service great experience. Outstanding customer service More

Service department is great. Finance dept needs to be Service department is great. Finance dept needs to be friendlier All else tops. I purchased my last infinity about 8 years ago. Plan to keep Service department is great. Finance dept needs to be friendlier All else tops. I purchased my last infinity about 8 years ago. Plan to keep it as long as possible I’m 83 yrs old More