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West Herr INFINITI

Williamsville , NY

Overview
Reviews
4.8
219 Reviews
Call Dealership (716) 633-9585
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8137 Main St

Williamsville , NY

14221

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Showing 219 reviews

January 10, 2023

Excellent, personal service. Very smooth and very friendly people to deal with. This is our second purchase here and highly recommend. More

by Katie H
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Glenn Lista, Justine Jopp
Report | Print
January 06, 2023

I couldn’t be happier that James believed me when I had a noise coming from my engine when the sales lady told me from day one test drive that “ it was a purr & I will just get used to it”! So after 6 month More

by eat797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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January 04, 2023

Amazing experience as always, James does his best to go above and beyond expectations. Will be coming back! More

by VR30q50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES KIERA
Report | Print
Jan 05, 2023 -

West Herr INFINITI responded

Thank you so much! 😊

January 03, 2023

From sales to service, everyone we met during the buying process was professional. We would highly recommend this dealer to anyone. More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc and Justine
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December 28, 2022

Awesome dealership! ! I would recommend without hesitation. Dan Fabrizio Jr will get you a great deal without feeling pressured or feeling bamboozled More

by William
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Fabrizio jr
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Dec 29, 2022 -

West Herr INFINITI responded

William - thank you so much for sharing! We appreciate your business! 😊

December 18, 2022

As reported in 1st survey, the 2 of the 3 new wipers leave more streaks than the old ones. There are areas on the windshield where the wipers don't touch it leaving big streaks. More

by bauda19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kiera
Report | Print
December 08, 2022

Nice clean very good job knowing what a may need in the future is always a plus I like this dealer shop More

by Dot.billups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
November 30, 2022

Easy and pleasant experience. Left happy and pleased, would recommend anyone looking for a vehicle to go there More

by Aprylcetera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
November 28, 2022

From sales to service, this dealership has always been very attentive and accommodating. Infiniti is my car of choice and I will probably continue to do business at this dealership. More

by Wcpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James(service) and Dan F. (Sales)
Report | Print
November 15, 2022

West Herr represents the highest level of customer service. Attention to detail in client experience More

by stuart.angert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kiera
Report | Print
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