Back

West Herr Hyundai

Williamsville, NY

4.9
385 Reviews

5485 Transit Rd

Williamsville, NY

14221

Directions

By Type

385 Reviews of West Herr Hyundai

July 15, 2023

I went to pick up my vehicle today. I had told them I would not pick it up until the following day. When I got to the dealership they had left both of my back windows down all night. More

by redog26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will not divulge
Jul 17, 2023 -

West Herr Hyundai responded

We are sorry to hear this was your experience with us. If you could please reach out to our Service Manager, Scott, at 716-932-4729. Thank you.

July 10, 2023

Awesome experience was very satisfied with sales associate and overall service. We love or truck so far. More

by Dballs1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie
July 01, 2023

They bent over backwards to accommodate our needs. Salesman and management were great. They found us what we wanted and delivered. More

by greg.gustafson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Rollins. Frank (Mgr)
June 29, 2023

Efficient, effective, friendly personnel. Services were explained and then delivered on time, Finally, the associated costs were more than reasonable. More

by David Gorlewski
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roy
June 28, 2023

The dealership was just helpful knowing that I need a car due to a accident. They got me the car I wanted and pushed the paperwork through the salesman Josh Tojek was very good and took care of all roadblock More

by mhinckley1299
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Tojek
June 20, 2023

We purchased new Santafe on June 19th from Williamsville West Herr location. Gregory Rollins & Kyles has assisted us and the transition has went very smooth at each and every step of the process. Bo More

by Yaseen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gregory Rollins, Kyle
June 13, 2023

We had the best experience with the salesperson Thomas. We actually went to just look, but left with a new Tucson. It was a very smooth transaction. We will highly recommend West Herr Hyundai in our town. More

by jumoon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas, Hussan
May 26, 2023

I would not recommend this dealership if you’re trading in a older vehicle and want to use it as a down payment on a new vehicle The offer I received for my older vehicle was embarrassing and changed my More

by Rich Barone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott Doster
May 26, 2023 -

West Herr Hyundai responded

We are so sorry to hear that this was your experience with us. We have forwarded this on to our General Manager to look into this further for you. Thank you.

May 25, 2023

Everyone I dealt with, not just my Salesperson Branson K, with was polite and it was a low pressure experience. Showroom was very clean, as was the restroom. More

by Justine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Khoury, Hassan (sorry,do not recall last name)
May 23, 2023

Extremely helpful, works with you, best dealership I have worked with hands down. Satisfaction guaranteed More

by Summerdreams35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom and jason
...
6
...