West Herr Hyundai
Williamsville, NY
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384 Reviews of West Herr Hyundai
I was very impressed with all the people I worked with—Shane Nelson, Aiden and Matt. They were professional, friendly and helpful And I was even picked up at my house the day I bought my Tucson wh with—Shane Nelson, Aiden and Matt. They were professional, friendly and helpful And I was even picked up at my house the day I bought my Tucson which was very helpful More
The best dealership I’ve ever dealt with. Service was fast, staff was incredibly friendly and professional. I highly recommend West Herr Hyundai to everyone I know Service was fast, staff was incredibly friendly and professional. I highly recommend West Herr Hyundai to everyone I know More
I had a 9 o’clock appointment for an inspection today. Total time was : hours. No one came out to waiting room to advise of car status. I received a phone call from advisor stating it passed but recommend Total time was : hours. No one came out to waiting room to advise of car status. I received a phone call from advisor stating it passed but recommended front brakes. Air filter and engine filter. I have the receipt from a new engine filter in July. Just upset that no one bothered to inform me of why I was waiting so long? More
Today I left West Herr a very happy customer thanks to David and Anthony. They went out of their way to happily solve my problem. Might I add a couple weeks before I was at the dealership for the exact pr David and Anthony. They went out of their way to happily solve my problem. Might I add a couple weeks before I was at the dealership for the exact problem and left with the exact same problem. The salesperson, in my opinion, had no knowledge or interest in helping me. Very frustrating!! But today I found David and Anthony who both went out of their way to ease my frustration and concern. Also explained why I was having this problem and how to solve if it should happen again. They are knowledgeable and a true asset to your company. Thanks to you both!! More