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West Herr Honda of Canandaigua

Canandaigua, NY

4.7
456 Reviews

2311 Rochester Road

Canandaigua, NY

14424

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Showing 456 reviews

April 21, 2023

Great customer service. Easy to get an appt, Staff, (especially Luke) is always eager to take great care of our vehicles. Work is done right the first time. A really nice se More

by Pagrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
April 20, 2023

The RIDGELINE quality on all 4 of the vehicles I've owned has been exceptional and the Service personnel (Luke and Tim) who have cared for them is OUTSTANDING. More

by cekbbu
Recommend Dealer
Yes
Employees Worked With
Luke McElwain (service dept.) & Tim (Tech.) My Ridgelines (4 of them) have been serviced and cared for by these two individuals for years now and a good part of my continuing to buy Honda is because of them.
April 18, 2023

Best experience in a service department from arriving to pick up. Service performed was excellent and very reasonable as far as price goes. Would not think about taking our vehicles anywhere else … More

by Scottv
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell
Apr 18, 2023 -

Scottv responded

West Herr Honda of Canandaigua 5 out of 5 Stars Apr 18, 2023 Scottv Best experience in a service department from arriving to pick up. Service performed was excellent and very reasonable as far as price goes. Would not think about taking our vehicles anywhere else … Russell and staff delivered world class customer service !

April 15, 2023

They took time to review my file and figured out what was best for me. Very helpful and quick! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
March 29, 2023

Courteous, knowledgeable, great inventory, Fair, prompt, professional, easy to work with, Nice service area, and great coffee. More

by johndenoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corinne O’Malley
March 27, 2023

Alan Ault was extremely helpful. Service was excellent. I was very please with the car service. Thank you. More

by Babci585
Recommend Dealer
Yes
Employees Worked With
Alan Ault
March 26, 2023

Started our car buying experience in July 22, excellent dealership to work with. Will definitely recommend West Herr and Nathan MOFFETT! After telling Nathan what we wanted, we were very specific. Nathan More

by Tammi Story
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan MOFFETT, Josh
March 24, 2023

Ed, in sales, was very easy to work with. The whole staff was very friendly and efficient. More

by Steven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed, Alan, Josh
March 21, 2023

I purchased a 2023 Honda ridgeline from West Herr. I went to the two other Honda dealers in the area and West Herr last. I was greeted by Nathan Moffett..exceptionally friendly and plenty of invent More

by mandyhi4497
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Moffitt
March 19, 2023

Greg at West Herr Honda worked my car repair into an already busy schedule. He was very professional & courteous. I'm very happy w/my experience. More

by jerushadean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg is the only one to whom I was introduced. The service people did good work but I don't have names for you.
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