Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

West Herr Honda of Canandaigua

Canandaigua, NY

Overview
Reviews
Vehicles
4.8
460 Reviews
Call Dealership (585) 294-4504
View Awards

2311 Rochester Road

Canandaigua, NY

14424

Directions

By Type

Showing 460 reviews

June 26, 2023

Service was excellent and employees were friendly and accommodating to me during the visit today More

by Dsweet
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luke
Report | Print
June 22, 2023

Awesome experience and would go back when lease is up. Jen was my salesperson and I loved her honesty and patience w getting the model that would be what u wanted. Manager Bobbie was very helpful as well More

by Ecran50
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mgr. jen, Zachary
Report | Print
May 14, 2023

John was outstanding and kept in close contact as to build and delivery dates. A1 More

by Cr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Ellersick
Report | Print
May 12, 2023

I've always had consistently excellent service from West Here Honda for both routine and emergency needs. I really appreciate the attention to detail provided by Alan Ault. More

by AMGould1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Ault
Report | Print
April 21, 2023

Great customer service. Easy to get an appt, Staff, (especially Luke) is always eager to take great care of our vehicles. Work is done right the first time. A really nice se More

by Pagrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Report | Print
April 20, 2023

The RIDGELINE quality on all 4 of the vehicles I've owned has been exceptional and the Service personnel (Luke and Tim) who have cared for them is OUTSTANDING. More

by cekbbu
Recommend Dealer
Yes
Employees Worked With
Luke McElwain (service dept.) & Tim (Tech.) My Ridgelines (4 of them) have been serviced and cared for by these two individuals for years now and a good part of my continuing to buy Honda is because of them.
Report | Print
April 18, 2023

Best experience in a service department from arriving to pick up. Service performed was excellent and very reasonable as far as price goes. Would not think about taking our vehicles anywhere else … More

by Scottv
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Russell
Report | Print
Apr 18, 2023 -

Scottv responded

West Herr Honda of Canandaigua 5 out of 5 Stars Apr 18, 2023 Scottv Best experience in a service department from arriving to pick up. Service performed was excellent and very reasonable as far as price goes. Would not think about taking our vehicles anywhere else … Russell and staff delivered world class customer service !

April 15, 2023

They took time to review my file and figured out what was best for me. Very helpful and quick! More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Report | Print
March 29, 2023

Courteous, knowledgeable, great inventory, Fair, prompt, professional, easy to work with, Nice service area, and great coffee. More

by johndenoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corinne O’Malley
Report | Print
March 27, 2023

Alan Ault was extremely helpful. Service was excellent. I was very please with the car service. Thank you. More

by Babci585
Recommend Dealer
Yes
Employees Worked With
Alan Ault
Report | Print
1
...
7
8
9
...
46