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West Herr Honda of Canandaigua

Canandaigua, NY

Overview
Reviews
Vehicles
4.8
460 Reviews
Call Dealership (585) 294-4504
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2311 Rochester Road

Canandaigua, NY

14424

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Showing 460 reviews

August 08, 2023

West Herr Honda Canandaigua went out of their way to accommodate me and my work schedule by getting me a loaner vehicle while my car was being serviced. I appreciate this kind of service. More

by tgderue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg and Luke
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August 04, 2023

Luke is always helpful and professional, I especially appreciate him explaining the services to be performed. More

by Kevinandcathy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
Report | Print
August 03, 2023

Overpriced! ! I’m aware that the price of everything has gone up but I brought my car in for scheduled maintenance and I felt like I was robbed. I called anothe More

by Feeling Robbed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke
Report | Print
Aug 04, 2023 -

West Herr Honda of Canandaigua responded

We are sorry to hear this was your experience with us. If you could please reach out to our Service Manager, Russ, at 585-469-6176. Thank you.

July 20, 2023

This dealership gave us a great experience. They gave us updates whenever we needed it. I would recommend this dealership. More

by jensenboys123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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July 18, 2023

Impossible to schedule service online. Impossible to see service prices. Keeps saying service specials are coming. Won't replace pilot here but somewhere where someone cares More

by bill
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
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Jul 18, 2023 -

West Herr Honda of Canandaigua responded

We are sorry to hear this was your experience with us, Bill. We have forwarded this on to our Service Manager to look into this further for you. Thank you.

July 06, 2023

We are very pleased with the ease of scheduling, the quick diagnostics, the timely delivery, and the great repair work at West herr Canandaigua. More

by dflem145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
July 05, 2023

We dropped our car off while most of the technicians were at lunch. In spite of this, service work was completed in a reasonable time. Car fluids were checked, as well as tire condition and pressures. More

by lbeal8116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Report | Print
June 29, 2023

Everyone was friendly, knowledgeable, and accommodating. Dennis made the process seem less. He kept me informed on the status of my new car. Mark, the finance guy, was thorough and had great energy. I felt More

by Nkrenichyn
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dennis, Paulie, and Mark
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June 29, 2023

They are always willing to listen and help. . Russell is knowledgeable as well as kind. More

by Carol
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Russell
Report | Print
June 29, 2023

Fast service for NY iinspection. Courteous friendly Luke always ion his game But coffee machine broken😩 More

by jdp102
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luke
Report | Print
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