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West Herr Honda of Canandaigua

Canandaigua, NY

4.7
456 Reviews

2311 Rochester Road

Canandaigua, NY

14424

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Showing 456 reviews

September 14, 2023

My wife appreciated the service manager taking the time to explain the situation to her. More

by RJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
September 05, 2023

This purchase was my first car in 18 years, and the process could not have been easier! Ted was friendly, knowledgeable, low pressure, and transparent throughout the process. He is also a kind and lika More

by Darrell Vandergrifft
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Baylon, Mark Lovell
September 05, 2023

On my way home, I discovered and all of the displays were missing and I did not have cruise control or lane correction. The dealer said the best way to fix it was for me to bring it back in. NOT ACCEPTABLE More

by Maddogrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
August 31, 2023

Dennis was great to work with. Would recommend west Herr Canandaigua to anyone. Thank you More

by mbouley19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Flur
August 29, 2023

They are always very informative on the services performed. I appreciate Luke being pleasant and kind, very respectful of my time More

by triciacisse44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
August 25, 2023

Easy leasing process. Dennis, as well as all employees I dealt with were helpful, knowledgeable and accommodating. There was no pressure experienced in any phase of the More

by Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Flur
August 08, 2023

West Herr Honda Canandaigua went out of their way to accommodate me and my work schedule by getting me a loaner vehicle while my car was being serviced. I appreciate this kind of service. More

by tgderue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg and Luke
August 04, 2023

Luke is always helpful and professional, I especially appreciate him explaining the services to be performed. More

by Kevinandcathy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
August 03, 2023

Overpriced! ! I’m aware that the price of everything has gone up but I brought my car in for scheduled maintenance and I felt like I was robbed. I called anothe More

by Feeling Robbed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke
Aug 04, 2023 -

West Herr Honda of Canandaigua responded

We are sorry to hear this was your experience with us. If you could please reach out to our Service Manager, Russ, at 585-469-6176. Thank you.

July 20, 2023

This dealership gave us a great experience. They gave us updates whenever we needed it. I would recommend this dealership. More

by jensenboys123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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