West Herr Honda of Canandaigua
Canandaigua, NY
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This purchase was my first car in 18 years, and the process could not have been easier! Ted was friendly, knowledgeable, low pressure, and transparent throughout the process. He is also a kind and lika process could not have been easier! Ted was friendly, knowledgeable, low pressure, and transparent throughout the process. He is also a kind and likable person! We have been coming to this dealership now for 2 years since we moved to the area from Arizona. Even though there is a dealership closer to my home, we choose to come to Canandaigua for the Service and Support of this group. Everyone is helpful and friendly, and I recommend West Herr to anyone looking for a new vehicle, especially a HONDA! More
On my way home, I discovered and all of the displays were missing and I did not have cruise control or lane correction. The dealer said the best way to fix it was for me to bring it back in. NOT ACCEPTABLE missing and I did not have cruise control or lane correction. The dealer said the best way to fix it was for me to bring it back in. NOT ACCEPTABLE!!! More
Easy leasing process. Dennis, as well as all employees I dealt with were helpful, knowledgeable and accommodating. There was no pressure experienced in any phase of the Dennis, as well as all employees I dealt with were helpful, knowledgeable and accommodating. There was no pressure experienced in any phase of the process and Dennis kept me up to date until I picked up the vehicle. The most pleasant car buying experience in 40 years. More
West Herr Honda Canandaigua went out of their way to accommodate me and my work schedule by getting me a loaner vehicle while my car was being serviced. I appreciate this kind of service. accommodate me and my work schedule by getting me a loaner vehicle while my car was being serviced. I appreciate this kind of service. More
Overpriced! ! I’m aware that the price of everything has gone up but I brought my car in for scheduled maintenance and I felt like I was robbed. I called anothe ! I’m aware that the price of everything has gone up but I brought my car in for scheduled maintenance and I felt like I was robbed. I called another dealership to ask what they charged for the same service and it was 1/3 less!! Lesson learned, shop around!! More