West Herr Honda of Canandaigua

Excellent experience We trade our Honda Odyssey 2011 to new 2014,the service was fast,simple and systematic.They attend to all your questions and guide us to all things we We trade our Honda Odyssey 2011 to new 2014,the service was fast,simple and systematic.They attend to all your questions and guide us to all things we need to know. Tony is great he is easy to approach to and sincere. Thanks! More

Excellent customer service I would highly rate Ontario Honda for being very customer service oriented, professional, knowledgeable and friendly. I worked with Sean Rankin and w I would highly rate Ontario Honda for being very customer service oriented, professional, knowledgeable and friendly. I worked with Sean Rankin and would definitely recommend him to my friends and family. Thank you! More

Easy going and friendly. They understood my situation and approached the deal with honesty. I've never leased a vehicle so I had quite a number of questions. Chip took the time to clearly and concisely and approached the deal with honesty. I've never leased a vehicle so I had quite a number of questions. Chip took the time to clearly and concisely answer my questions, which more than I can say for another local dealer. Obviously the car sales business will always have a back and forth deal making process that can get frustrating, but this was not painful. Overall it was an excellent and easy experience. I would definitely recommend Ontario Honda, and Chip Cheney, to anybody searching for a new Honda. More

salesman Tony was awesome before, during and after my purchase. It was refreshing to shop without pressure. Tony is very knowledgable and genuine. He was so Tony was awesome before, during and after my purchase. It was refreshing to shop without pressure. Tony is very knowledgable and genuine. He was so great that I took my mother there a month later and we bought another car. Def recommend Tony! More

Chip and the rest of the Ontario team were terrific. They allowed me to test drive several vehicles to make the best decision possible. Chip was down-to-earth and very easy to talk to. Chip and Stepha They allowed me to test drive several vehicles to make the best decision possible. Chip was down-to-earth and very easy to talk to. Chip and Stephanie were thorough in explaining all of the details throughout the transaction. Ontario Honda has set the bar very high and continues the excellence expected with Honda. More

I reccomend this dealership to all my friends and family! Everyone is very professional, kind and knowledgeable here. I bought my used 2010 honda here 5 months ago, i love my car and it was priced right. Everyone is very professional, kind and knowledgeable here. I bought my used 2010 honda here 5 months ago, i love my car and it was priced right. The service department is amazing here too I had my car inspected and serviced before I drove it across the country to San Diego, I felt safe and confident doing so. Thank you Ontario Honda! I wish you all were here in San Diego! More

Overall, Chip Cheney offered me great customer service. He was very straight forward and answered all the questions I had in great detail. He also provided me with different options to choose from, which He was very straight forward and answered all the questions I had in great detail. He also provided me with different options to choose from, which allowed me to make the best decision. I am very satisfied with my purchase at Ontario Honda and would recommend Chip Cheney as a sales representative to anyone! More

My wife and I just purchased our second vehicle from Ontario Honda, what a great experience. Chip Cheney answered all of my questions, provided us with side by side comparisons of different models as we Ontario Honda, what a great experience. Chip Cheney answered all of my questions, provided us with side by side comparisons of different models as well as new vs. used. Chip made himself available at all times to answer questions and my wife and I felt very confident in the car and the price we received. For the first time after buying a new vehicle I can honestly say we have had zero buyers remorse and we could not be happier with our new Honda vehicles. More

Was sold a CRV that had a bad transmission and they knew it and sold it to me without disclosing that information. I had it "fixed" 3 times the first year I had it and then when it failed completely they pr it and sold it to me without disclosing that information. I had it "fixed" 3 times the first year I had it and then when it failed completely they promised to replace the transmission at their expense. Well I have been in their loaner car since September and it is now Febuary while I get constant excuses why it hasn't been fixed yet. I honestly think they are just waiting for me to give up and buy a new car. I am shocked by the shadiness of this business and would not recommed them to anyone!!!! More