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West Herr Honda of Canandaigua
Canandaigua, NY
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Excellent service We were at the end of our lease so we had shopped around and went to a couple different dealerships which kept trying to offer us vehicles other than We were at the end of our lease so we had shopped around and went to a couple different dealerships which kept trying to offer us vehicles other than what we had told them and were higher on the pricing. When we went to this dealership we were greater outside. Korry didn't try and sell us anything else but what we had told him we wanted and he pointed out some of the features on the vehicle that we did not know about as well as gave a detailed explanation of the features we were aware of but didn't know the things he showed us. When it came to the numbers he started out with trying to see what all things we could qualify for to help lower the cost. Being we started out below any of the other prices from previous dealerships and then he found more offers we saved a lot of money and had no hassle. More
Convenient, accommodating Dealership. Turning in my lease vehicle brought questions and concerns about the next steps. One phone call to Tony set the process in motion and when I arrived, Turning in my lease vehicle brought questions and concerns about the next steps. One phone call to Tony set the process in motion and when I arrived, there were several options ready for me to review. The most difficult decision for me was the color. More
Great Team, helpful and supportive I had wanted to purchase a new Ridgeline for sometime and was excited to see a couple on the lot when I took my Pilot in for an oil change. I worked I had wanted to purchase a new Ridgeline for sometime and was excited to see a couple on the lot when I took my Pilot in for an oil change. I worked with Tony DeTraglia, Grant and Stefanie in the process of the purchase and they were all great. I appreciate the time that Tony took in working with me to figure out what I wanted and then making it all happen behind the scenes. Stefanie did a great job of arranging financing and was able to pull together a great deal very quickly. More
Excellent experience Mary did a wonderful job at making my car buying experience very easy and seamless from start to finish. Mary took the extra time to help me get acq Mary did a wonderful job at making my car buying experience very easy and seamless from start to finish. Mary took the extra time to help me get acquainted with the many features and technology of my new car and I know I can call her anytime if I have any questions. I love my new Honda Civic and working with Mary was a pleasure! More
No pressure experience We did not have any intentions of buying a car that day at the dealership. After Mary presented some options to us, we decided not to wait to the end We did not have any intentions of buying a car that day at the dealership. After Mary presented some options to us, we decided not to wait to the end of summer to buy a car. We already had owned a Honda Fit, liked its features, and decided to buy another one. More
No pressure. My husband passed away a little over two years ago. This was my first experience looking and finding a vehicle to lease without him. I had been test My husband passed away a little over two years ago. This was my first experience looking and finding a vehicle to lease without him. I had been test driving vehicles at another dealership that offered a different make and models. In order to get the options that I wanted, the vehicle price kept going up. I decided to try a Honda. I test drove the CR-V and loved it. I got the options I wanted at the price I wanted. Additionally, the dealer let me know that my trade went to a young family who was thrilled to find it. That made the deal even better! More
No need to go anywhere else! My husband and I bought our last car (Honda CRV) from Tony at Ontario Honda 9 years ago. I've run into Tony over the years while getting our car serv My husband and I bought our last car (Honda CRV) from Tony at Ontario Honda 9 years ago. I've run into Tony over the years while getting our car serviced. He's so personable and always remembers my husband and I. When we decided it was time for a new car, there was no question where we were going and who we were working with. Once again, Tony and Ontario Honda made the experience comfortable and easy. Tony gave us all of the information that we needed to make the right decision for our family. He suggested leasing which we have never done, and helped us to decide if that was right for us (it was!). We told him what we wanted (2016 Honda Odyssey), negotiated an excellent price, and he had the car to us (from another location) within days. There is no doubt where our next car is coming from and who we hope to work with! More
Exceptional Overall Experience Tony was extremely helpful assisting me with buying a new Fit. I had little experience with purchasing a vehicle, but working with Tony made it very e Tony was extremely helpful assisting me with buying a new Fit. I had little experience with purchasing a vehicle, but working with Tony made it very easy. He was easy to work with and answered all of my questions, as well as some I didn't know to ask. I would highly recommend anyone looking for a Honda to star their search there. More
"Awesome Experience with Salesperson" Mary is so easy to work with. We purchased a 2016 Honda CR V just love my new vehicle!!! Mary is still very helpful answering any questions that we Mary is so easy to work with. We purchased a 2016 Honda CR V just love my new vehicle!!! Mary is still very helpful answering any questions that we have. . Thank you for making it such a "Awesome Experience!" More
Nice Experience Ontario has a good selection of used CRVs. I was treated extremely well by everyone there. Korry was honest, strait-forward, and respectful. He know Ontario has a good selection of used CRVs. I was treated extremely well by everyone there. Korry was honest, strait-forward, and respectful. He knows his product well and explained the tradeoffs in a helpful. The best part of the experience is that they got to the price I was willing to pay very quickly and I didn't have to play "the price game". The sale wrap-up was quick and efficient. Overall, one of the best car buying experiences I've had. More