West Herr Honda of Canandaigua

Where do I start? In a word - excellence! This is the third vehicle I have purchased from West Herr Honda Canandaigua. I also have been bringing all of my vehicles In a word - excellence! This is the third vehicle I have purchased from West Herr Honda Canandaigua. I also have been bringing all of my vehicles here for service for the past six years. My saleman, Nathan M. is a consummate professional. He provides excellent customer service by listening for understanding, finding the best match for your need and budget and respecting your time. My daughter (who lives and works out of state) needed a car rather suddenly as her old car had a catastrophic failure which wasn’t worth repairing. At the same time my wife was in the ICU after open heart surgery. I knew I could trust Nathan to take good care of my daughter while i was at her mom’s bedside in the hospital. My daughter flew into town for the weekend and Nathan quickly and expertly helped her arrive at the very best solution for her needs and got her a solid deal on the purchase price. He handled all of the paperwork as fast as humanly possible out of care and concern for our family situation. He showed genuine human compassion and consideration which is sadly in very short supply these days. Tim V. the Shop Foreman and Russ V. the Service Manager were both on hand to get the car inspected quickly and out the door fast so we could get back to the hospital to be with my wife. I just can’t say enough for this dealership- and this appraisal is is based on six years of experience. More

I had a great experience working with Nathan to lease my new car. Nathan made me feel so comfortable, answered all my questions and concerns and made it possible for me to drive my new car home the same day new car. Nathan made me feel so comfortable, answered all my questions and concerns and made it possible for me to drive my new car home the same day. I highly recommend Nathan and West Herr Honda of Canadaigua. More

Usual great service, polite, kept me in the loop on what was happening at the timr was happening at the timr More

My recent purchase of a 2024 Honda CR-V from West Herr Honda of Canandaigua was an absolute pleasure, thanks to the exceptional service provided by sales consultant Nathan Moffett. Nathan's professionalis Honda of Canandaigua was an absolute pleasure, thanks to the exceptional service provided by sales consultant Nathan Moffett. Nathan's professionalism, kindness, and extensive knowledge of Honda models made my car-buying journey smooth and enjoyable. Despite my need to reschedule appointments multiple times, Nathan remained remarkably flexible and accommodating. From the moment I stepped into the dealership, I was impressed by the cleanliness and comfort of the environment—a reflection of West Herr Honda's commitment to customer satisfaction. Nathan's expertise went beyond simply showcasing the features of the CR-V. He also referred me to an insurance agent, whose quote far exceeded others I had received, demonstrating his dedication to ensuring I received the best value. Throughout my extensive vehicle shopping experience, which included test drives of various brands such as BMW, Mazda, Toyota, and other Honda models, Nathan was patient and supportive. He even arranged an extended test drive with the management at West Herr Honda of Canandaigua—an offer I had never encountered elsewhere. Nathan's communication skills were impeccable. During periods of waiting for documentation, he checked in regularly, ensuring I felt valued as a customer. Additionally, I must commend Corrine, Maryam, and Bobby for their exceptional service and respectful approach. In conclusion, I wholeheartedly recommend Nathan Moffett and the team at West Herr Honda of Canandaigua to anyone in the market for a new vehicle. Nathan's dedication, expertise, and exceptional service truly set him apart. Thank you, Nathan, for making my first (1st) car-buying experience a memorable one! More

An all around positive experience! Nathan was informative and insightful, found me a great truck in my budget within days. Delivery was fast and painless. 100% recommend! Nathan was informative and insightful, found me a great truck in my budget within days. Delivery was fast and painless. 100% recommend! More

The salesperson (Ted) was very professional and knowledgeable. He answered all of my questions and was willing to go the extra mile to address my concerns. My overall feeling is that the salesm knowledgeable. He answered all of my questions and was willing to go the extra mile to address my concerns. My overall feeling is that the salesman and sales manager both appreciated me as a customer and valued my business. Therefore, I would recommend Westherr as a great place to purchase a vehicle. More

Nathan is professional, friendly and helpful. He completely turns the car salesman stereotype on its head. He completely turns the car salesman stereotype on its head. More

Everyone was friendly and helpful. They all took the time to make sure I got the car I wanted. I never felt rushed or pressured. They all took the time to make sure I got the car I wanted. I never felt rushed or pressured. More

Nathan’s a great salesman. Kind and patient. Would recommend to everyone love my car Kind and patient. Would recommend to everyone love my car More