
West Herr Honda of Canandaigua
Canandaigua, NY
Filter Reviews by Keyword
By Type
Showing 466 reviews
Fantastic Purchasing Experience The purchase of our new CRX was truly an enjoyable experience. Tony DeTraglia was an excellent "no pressure" salesman who allowed us to make decisio The purchase of our new CRX was truly an enjoyable experience. Tony DeTraglia was an excellent "no pressure" salesman who allowed us to make decisions and look at options without the constant buzzing in your ear you sometimes experience at other dealers. He made us laugh continuously and was great (and extremely patient) with our kids when dragged them into the dealership. More
great experience My experience with Honda and with my great sales associate went so much better than i could think possible.Thanks Tony D for your experience and knowl My experience with Honda and with my great sales associate went so much better than i could think possible.Thanks Tony D for your experience and knowledge of your inventory. He let me test drive a few different vehicles and then helped me decide my best fit. I was highly recommended to this dealership and rep from a great friend who has been buying cars from Tony for over 20 yrs. I ended up leasing and can't wait to work with them again in 3 yrs and many years to come.Thanks again More
Bluetooth set up after purchasing our car and never having had the Bluetooth system set up, we decided we would like that service. When I brought the vehicle in for after purchasing our car and never having had the Bluetooth system set up, we decided we would like that service. When I brought the vehicle in for a routine maintenance service I asked for help doing this. Mr. Charles Taylor was most accommodating and directed me to Mr. Tony DeTraglia. He was very knowledgeable, courteous and patient. More
Another great purchase experience at Ontario Honda I have been dealing with Ontario Honda since 2001, having purchased (now) 3 vehicles over that timeframe and getting my regular maintenance there. I h I have been dealing with Ontario Honda since 2001, having purchased (now) 3 vehicles over that timeframe and getting my regular maintenance there. I had a real good experience with Tony DeTraglia on my 2nd vehicle (in 2011). His warm & engaging personality and honesty made the car buying process go well and left a lasting impression on me. So when we needed to purchase another vehicle recently, I connected with Tony again and he was able to orchestrate a great deal for us on a Certified Used Honda Civic. He also made it a point to spend time with us going over all the feature, electronic controls, syncing the phone to the car's Bluetooth HandsFree Link. On the financing side of the deal, Stefanie Northrup was very friendly and listened to our desired financing arrangement. In the process, she identified a lower financing APR than we initially expected so that was welcome news. Stefanie also worked out a special deal for us on the 8 yr / 100K mile Honda Care extended service coverage. All in all, it was simply another great purchase experience at Ontario Honda... no pressure, just satisfaction in getting a great car at a fair price. More
Truly enjoyable experience! Mary Monroe was a pleasure to do business with. She was very knowledgeable about the CRV we were looking at, easy to work with and negotiate with. M Mary Monroe was a pleasure to do business with. She was very knowledgeable about the CRV we were looking at, easy to work with and negotiate with. More than happy with our purchase! Would highly recommend her and dealership. More
Our Third Honda We recently picked up our third new Honda in the past few years from Ontario Honda. They have an amazing sales staff and an equally talented service d We recently picked up our third new Honda in the past few years from Ontario Honda. They have an amazing sales staff and an equally talented service department. Everyone is knowledgeable, polite, and easy to talk with. Never any pressure and each step is thoroughly explained. Tony DeTraglia always listens to our needs and concerns. Over that past 35 years my wife and I have purchased quite a few cars from area dealers. Some were very pushy, some very aloof, and others seemed very phony friendly. Once we walked into Ontario Honda we felt very comfortable. It's so mush better than other dealers. More
Excellent buying experience! This was the least stressful car buying experience I have had! I have owned Honda vehicles for over 30 years. Tony DeTraglia and Stefanie made things This was the least stressful car buying experience I have had! I have owned Honda vehicles for over 30 years. Tony DeTraglia and Stefanie made things easy . I walked in, picked my car and signed the papers. I knew what I wanted, but Tony also helped answer some questions I had about my existing 3 year old CRV. He was more than patient and I feel that this is a dealership I will be working again when I am looking for my new truck! Give Tony a call, he will set you up with a vehicle that suits your needs More
Excellent salesmen! The service at this dealership is fantastic! They don't rush out into the lot as soon as you pull in. They give you a chance to look around by yoursel The service at this dealership is fantastic! They don't rush out into the lot as soon as you pull in. They give you a chance to look around by yourself. The salesmen are very nice and not pushy at all. Ontario Honda is the nicest dealership I have ever worked with. I just picked up my second vehicle from them and I would recommend everyone to go to them! More
Sales staff were all very helpful. This was our first experience purchasing a Honda at Ontario Honda. The experience was very pleasant and we are extremely happy with the CRV. We haven This was our first experience purchasing a Honda at Ontario Honda. The experience was very pleasant and we are extremely happy with the CRV. We haven't utilized your service department yet, but have no reason to believe that it will any different. More
Positive Experience First time buying a Honda. Korry took the time to share the vehicle's features and answer questions. Very happy with our purchase and our buying exp First time buying a Honda. Korry took the time to share the vehicle's features and answer questions. Very happy with our purchase and our buying experience. More