West Herr Honda of Canandaigua

Excellent customer service I came in for service on my new Honda that I did not purchase from Ontario Honda. The.service was outstanding .I had many guestions trying to figure t I came in for service on my new Honda that I did not purchase from Ontario Honda. The.service was outstanding .I had many guestions trying to figure things out.I was told to ask for Tony . He went through the whole car with me .Tony took his time and answered all my questions.I would send anybody to Tony D.. Randy s More

The enjoyable sales experience My wife was very happy with her test drive. Jeremy was informative and personable. I have been in sales for over 40 years and know you want to get th My wife was very happy with her test drive. Jeremy was informative and personable. I have been in sales for over 40 years and know you want to get the buyer to commit before you leave his office. Once the customer leaves the salesman's office he has possibly lost a sale to another salesman(dealer). Jeremy was very clear that he wanted to make a sale and would like to work with me to make it happen. When I explained to Jeremy that I was only starting my search and had other cars for my wife to test drive he listened to me and was not overbearing. I am very understanding of the fact that he makes his living trying to get signatures in order to pay his bills. I'm appreciative that he honored my request and I will be in touch with him prior to my completing any purchase. Jim Fowler More

Pleasant car shopping experience My wife and I are shopping for a new car. We visited Ontario Honda and were greeted by Jeremy Klein. We were invited in and we discussed what model an My wife and I are shopping for a new car. We visited Ontario Honda and were greeted by Jeremy Klein. We were invited in and we discussed what model and features we were looking for. Jeremy found an exact match on the lot and we went out and examined the car. Jeremey explained the improvements over the previous year's model. We then each took the car for a test drive while Jeremey explained the functions available on the car. It made for a pleasant car shopping experience. More

Positive buying experience We worked with Tony and he was very knowledgeable about the Honda CR-V. Prior to the test drive he walked us through driving components with very cl We worked with Tony and he was very knowledgeable about the Honda CR-V. Prior to the test drive he walked us through driving components with very clear and concise explanations. In negotiating for the car we felt no pressure and when we picked up the car he spent an hour with us going over the car and it's nuances. By far the most positive car shopping and purchasing experience we have had....and this is our first Honda. Thank-you More

Third Honda, first from Ontario honda A dealership you actually don't mind going to! Tony, the salesman, was as honest and knowledgeable. He gave us advice every step of the car buying pro A dealership you actually don't mind going to! Tony, the salesman, was as honest and knowledgeable. He gave us advice every step of the car buying process. More

New CRV This is the third car we have bought from Ontario. The service is great and we are very happy with the vehicles. We felt Tony was friendly, knowledgea This is the third car we have bought from Ontario. The service is great and we are very happy with the vehicles. We felt Tony was friendly, knowledgeable, and easy to work with. We weren't certain what would work with us and we got some great advice. More

Tony was amazing to work with The dealership is very nice and a comfortable place to do business. We made a deal with Tony that felt fair and reasonable. There was no pressure, and The dealership is very nice and a comfortable place to do business. We made a deal with Tony that felt fair and reasonable. There was no pressure, and we walked away confident with the product we bought and the deal we made. More

This is the seventh car we have bought from this dealership, No pressure and good advice .our salesman was knowledgeable of the features of the model we selected.this is the fifth car he has sold us. If we have No pressure and good advice .our salesman was knowledgeable of the features of the model we selected.this is the fifth car he has sold us. If we have any questions after the sale he promptly returns our call. More

I had a great experience! I was made to feel welcome Tony was amazing! He made me feel like part of his family. We talked, laughed and he was very thorough in showing me everything there was too know abo Tony was amazing! He made me feel like part of his family. We talked, laughed and he was very thorough in showing me everything there was too know about my car. More

New Honda Civic Having finally to say good bye to my great 14 year old Civic Hybrid, I got a lot of great help from Tony DeTraglia making the choice to make my next c Having finally to say good bye to my great 14 year old Civic Hybrid, I got a lot of great help from Tony DeTraglia making the choice to make my next car a regular Civic. I felt I could trust him. I particularly appreciated the trade-in arrangements he worked out. He's a nice guy! More