West Herr Honda of Canandaigua

Very smooth process Although I am 52 years old this was my first new car purchase. Megan Ford and Tony DeTraglia made the process very quick and easy Although I am 52 years old this was my first new car purchase. Megan Ford and Tony DeTraglia made the process very quick and easy More

Excellent Honda Dealership Whether it is having my 2008 CR-V in for service or purchasing a 2018 Fit, I have been completely satisfied. I highly recommend Ontario Honda. Whether it is having my 2008 CR-V in for service or purchasing a 2018 Fit, I have been completely satisfied. I highly recommend Ontario Honda. More

Consummate professionalism! I dropped by Ontario Honda one day to test drive a 2018 Accord. Tony met me in the lot and couldn’t have been more friendly and helpful. I returned I dropped by Ontario Honda one day to test drive a 2018 Accord. Tony met me in the lot and couldn’t have been more friendly and helpful. I returned to the dealership at least 5 other times over the ensuing 2 months and every time Tony was the same - totally relaxed, extremely knowledgeable and super patient with all of my questions. Tony NEVER pressured me to make a decision- he let the product sell itself. Tony listened to understand my needs and ALWAYs showed me that he was most interested in my needs - not making a sale. I have purchased 5 new vechiles and 2 used ones so far in my adult life and this experience was, by far, the best car purchase experience I have ever had. Tony is a consummate professional paired with a world-class product. Tony clearly believes in the unquestionable merits of his product and he makes it his business to help his customers understand the features and benefits or each vehicle and how it may meet the needs of the customer who he is serving at the time. More

Tony DeTraglia Excellent person to work with; very knowledgeable; extremely easy and pleasant to work with. When I called, he quickly responded and supplied all the Excellent person to work with; very knowledgeable; extremely easy and pleasant to work with. When I called, he quickly responded and supplied all the information that was needed for purchase of a car. More

Efficient, polite, competent sales and service staff! Following up on earlier experience at this dealership, I returned expecting the same competent and polite service. I was not disappointed. After rese Following up on earlier experience at this dealership, I returned expecting the same competent and polite service. I was not disappointed. After researching the car and model I was most interested in, I made two trips to the dealership, the first to test drive the auto I wanted and then to make the purchase. I had researched prices in the area and had a bottom line price I would accept. After brief negotiation, agreement was reached. Our salesman, Jeremy Klein, was polite, efficient and competent throughout. He provided me with all the information I required and has asked repeatedly to contact him with any needs or questions. In summary, customer service continues to be excellent. More

Pleasant experience We have shopped at Ontario Honda since 1990. We have always felt at home and at ease with the people and the product. All of our questions and concern We have shopped at Ontario Honda since 1990. We have always felt at home and at ease with the people and the product. All of our questions and concerns have been resolved in a pleasant manner. That is why we continue to go there. Good people,good service and a very knowledgeable sales staff. More

Hassle free car buying experience Jeremy Klein and the rest of the team at Ontario Honda made buying a new car there a refreshingly pleasant experience; the type of experience you hope Jeremy Klein and the rest of the team at Ontario Honda made buying a new car there a refreshingly pleasant experience; the type of experience you hope for but don't really expect to get. No hassles. No shenanigans. No high pressure sales tactics. No last second changes, expensive add-ons, or surprises. They agreed to a very competitive price without having to go through rounds of dickering. They thoroughly presented information related to the purchase and then followed through and did exactly what they said they would. We couldn't be happier and heartily recommend you give them the opportunity to earn your business. More

Great experience I had a great overall experience in purchasing my CR-V at Ontario Honda. Tony DeTraglia was friendly, knowledgeable, and helpful throughout the whole I had a great overall experience in purchasing my CR-V at Ontario Honda. Tony DeTraglia was friendly, knowledgeable, and helpful throughout the whole process. More

Never has there been an experience so rewarding as the one Never has there been an experience so rewarding as the one I've been part of at Ontario Honda. Never has there been as much honesty, trust, kindness Never has there been an experience so rewarding as the one I've been part of at Ontario Honda. Never has there been as much honesty, trust, kindness that was shown by Jeremy Klein, Beth DeCosmo and Joe Gefell. Jeremy and Beth did everything possible to give me the best price with friendly gestures. Trustworthy is the best way of describing these people and to me that's most important and caring about the feelings of their customers, namely my wife and I. Beth was a doll, she truly cares about the customers and did all she could to prove they are the best. A book of goodness could be written about these people but there isn't any room on this sheet. Caring about the customer feelings were just as important as selling the vehicle. How can you get better than that!!!! More

great sales staff Tony DeTraglia is one of those sales people who works for the customer first. I have bought several new Accords through him over the years. Honda sell Tony DeTraglia is one of those sales people who works for the customer first. I have bought several new Accords through him over the years. Honda sells itself. It is Tony who brings me to this dealership. More