West Herr Honda of Canandaigua

Efficient, polite, competent sales and service staff! Following up on earlier experience at this dealership, I returned expecting the same competent and polite service. I was not disappointed. After rese Following up on earlier experience at this dealership, I returned expecting the same competent and polite service. I was not disappointed. After researching the car and model I was most interested in, I made two trips to the dealership, the first to test drive the auto I wanted and then to make the purchase. I had researched prices in the area and had a bottom line price I would accept. After brief negotiation, agreement was reached. Our salesman, Jeremy Klein, was polite, efficient and competent throughout. He provided me with all the information I required and has asked repeatedly to contact him with any needs or questions. In summary, customer service continues to be excellent. More

Pleasant experience We have shopped at Ontario Honda since 1990. We have always felt at home and at ease with the people and the product. All of our questions and concern We have shopped at Ontario Honda since 1990. We have always felt at home and at ease with the people and the product. All of our questions and concerns have been resolved in a pleasant manner. That is why we continue to go there. Good people,good service and a very knowledgeable sales staff. More

Hassle free car buying experience Jeremy Klein and the rest of the team at Ontario Honda made buying a new car there a refreshingly pleasant experience; the type of experience you hope Jeremy Klein and the rest of the team at Ontario Honda made buying a new car there a refreshingly pleasant experience; the type of experience you hope for but don't really expect to get. No hassles. No shenanigans. No high pressure sales tactics. No last second changes, expensive add-ons, or surprises. They agreed to a very competitive price without having to go through rounds of dickering. They thoroughly presented information related to the purchase and then followed through and did exactly what they said they would. We couldn't be happier and heartily recommend you give them the opportunity to earn your business. More

Great experience I had a great overall experience in purchasing my CR-V at Ontario Honda. Tony DeTraglia was friendly, knowledgeable, and helpful throughout the whole I had a great overall experience in purchasing my CR-V at Ontario Honda. Tony DeTraglia was friendly, knowledgeable, and helpful throughout the whole process. More

Never has there been an experience so rewarding as the one Never has there been an experience so rewarding as the one I've been part of at Ontario Honda. Never has there been as much honesty, trust, kindness Never has there been an experience so rewarding as the one I've been part of at Ontario Honda. Never has there been as much honesty, trust, kindness that was shown by Jeremy Klein, Beth DeCosmo and Joe Gefell. Jeremy and Beth did everything possible to give me the best price with friendly gestures. Trustworthy is the best way of describing these people and to me that's most important and caring about the feelings of their customers, namely my wife and I. Beth was a doll, she truly cares about the customers and did all she could to prove they are the best. A book of goodness could be written about these people but there isn't any room on this sheet. Caring about the customer feelings were just as important as selling the vehicle. How can you get better than that!!!! More

great sales staff Tony DeTraglia is one of those sales people who works for the customer first. I have bought several new Accords through him over the years. Honda sell Tony DeTraglia is one of those sales people who works for the customer first. I have bought several new Accords through him over the years. Honda sells itself. It is Tony who brings me to this dealership. More

Comfortable with the way I was treated. From the moment I set foot in this dealership, I felt that they were there, as much to help me as to sell me. No pressure to buy, no feeling that the From the moment I set foot in this dealership, I felt that they were there, as much to help me as to sell me. No pressure to buy, no feeling that they were hiding facts from me. I know they have to make money, but I don't think they made it all from me. More

Easy to work with, excellent service. The buying experience was hassle free. Jeremy was very knowledgeable, efficient and friendly. The service department is excellent, also. Their serv The buying experience was hassle free. Jeremy was very knowledgeable, efficient and friendly. The service department is excellent, also. Their service was the reason we decided to go to Ontario Honda to purchase a car in the first place. Jeremy’s expertise sealed the deal. More

Great team I was very impressed with the level of knowledge and professionalism Jeremy and Joseph displayed. It was a pleasure doing business at the Ontario Dea I was very impressed with the level of knowledge and professionalism Jeremy and Joseph displayed. It was a pleasure doing business at the Ontario Dealer where they embrace diversity to meet all customer needs. More

Happy New Honda Owner I came in to buy a new or used car. Jeremy was attentive, informative and overall not pushy, which mattered most. He presented me with several options I came in to buy a new or used car. Jeremy was attentive, informative and overall not pushy, which mattered most. He presented me with several options and really listened to my needs as a car owner. Will definitely be recommending Jeremy and Ontario Honda. Wonderful service! More