West Herr Honda of Canandaigua

Overall: OK We dealt with Tony DeTraglia. We visited the dealership about 4 times to drive vehicles over and over again. He always treated us with respect. The We dealt with Tony DeTraglia. We visited the dealership about 4 times to drive vehicles over and over again. He always treated us with respect. There were a couple times he either failed or was slow to return our phone calls. He seemed quite honest when talking with him and was quite nice. I think, however, he was overworked. He always seemed very busy with his work. He certainly knew his stuff about all the models of Honda he sold. He did not try to sell us the vehicle HE wanted to sell. He tried, simply, to discern which type of vehicle WE wanted even though we did not know which it was. The dealership as a whole felt a little cold. None of the employees we dealt with were overly outgoing or overly welcoming. They were all just OK. The biggest problem I had with Tony was that I kept asking him for his bottom line price and it kept changing. Finally, after a few days, it went down because I told him I called other dealerships for their prices. Finally, he gave me a price which was lower than other dealerships. More

David was Great!!!!! First time at this dealership and everything was great!!!! Worked with David Johnson and thought he did an amazing job. He was very thorough and frie First time at this dealership and everything was great!!!! Worked with David Johnson and thought he did an amazing job. He was very thorough and friendly. He greeted me as soon as i walked in the door and made me feel comfortable. He explained everything about what he was doing and he had me in and out of there in no time. Overall great experience!!!! Will definitely refer family and friends to head over and see David..... More

love them. 4 car leasing from this dealer. Sales force is great. I have work with Tony DeTraglia on all of my leasings. Explains everthing about the car when you pickup your vehicle. Was able Sales force is great. I have work with Tony DeTraglia on all of my leasings. Explains everthing about the car when you pickup your vehicle. Was able to get me into a 2018 Honda CRZ. Everyone is so friendly and professional when you walk into the door. Just a fun experience. The service department is excellent and works with you whenever you come in even if you just pop in. I have recommended the sales and service department to friends. Just love this Dealership. Moving to NJ in the spring but will come back for my next vehicle. Worth every minute and miles that iI will travel to work with these people. More

Honda I went to Ontario Honda because I knew it would be less stress than going to another dealership. Tony was an excellent salesman; professional, easy t I went to Ontario Honda because I knew it would be less stress than going to another dealership. Tony was an excellent salesman; professional, easy to chat with and showed me everything I needed to know in my new CRV. Great sales experience! Thank you! More

Tony DeTraglia Tony DeTraglia is very professional and a wealth of information. He was flexible with my schedule and respectful of my time. He reviewed every detail Tony DeTraglia is very professional and a wealth of information. He was flexible with my schedule and respectful of my time. He reviewed every detail and showed me the car features. We took the car out for a drive when I picked it up so that he could show me visuals live which was very helpful. I will gladly recommend Tony to anyone looking for a great salesperson. More

was great he explained everything on what c.r.vhas to offer..aA great salesmen thanks so much.will be telling people of how great our experience was. he explained everything on what c.r.vhas to offer..aA great salesmen thanks so much.will be telling people of how great our experience was. More

Tony what a guy! You will not find a more straightforward and professional guy than Tony! We gladly left IDE to be his clients. Made everything possible and we loved o You will not find a more straightforward and professional guy than Tony! We gladly left IDE to be his clients. Made everything possible and we loved our car buying experience. More

Needed three rows. What a fun place to shop! Our salesperson was top notch and put no pressure on us and although we never met her, the sales manger showed trust in Davi What a fun place to shop! Our salesperson was top notch and put no pressure on us and although we never met her, the sales manger showed trust in David and let my wife, myself and David negotiate without interference. I’d also like to mention the facility. It’s modern, inviting and very clean, truly a plus! Joseph “the money man” was also fun and pressure free. The whole experience was an enjoyable one that resulted in our driving away in a very nice car. More