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West Herr Honda of Canandaigua
Canandaigua, NY
456 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 456 reviews
September 14, 2018
Leasing another Honda CRV Our lease was nearly up and we went in to discuss options. Tony as always was very informative. He explained all the new options of the CRV and we dec Our lease was nearly up and we went in to discuss options. Tony as always was very informative. He explained all the new options of the CRV and we decided to stick with the CRV. We leased another Honda. We've probably leased at leased 10 Hondas over the years and are extremely happy. More
by RJ
Employees Worked With
Tony DeTraglia, Laura Konischram
September 01, 2018
Positive buying experience I am a repeat customer at Ontario Honda due to their friendly staff, clean environment, effort to work with the customer, and positive buying experien I am a repeat customer at Ontario Honda due to their friendly staff, clean environment, effort to work with the customer, and positive buying experience. More
by GrandmaMac
Employees Worked With
Tony DeTraglia
September 01, 2018
Outstanding! I went into Ontario Honda just to get information for a new HRV. Tony was outstanding, not overbearing like some dealers can be. I ended up buying a b I went into Ontario Honda just to get information for a new HRV. Tony was outstanding, not overbearing like some dealers can be. I ended up buying a brand new 2019 HRV sport. Between Tony and Laura I could not be happier with my experience. They were both wonderful and recommend them to anyone! More
by Snp5494
Employees Worked With
Tony DeTraglia, Laura Konischram
August 28, 2018
First time car buyer-Fantastic experience! The salesman, Dave Johnson, was very knowledgeable, helpful & personable. I will definitely go back when it's time to buy another. Love my Honda CR-V! The salesman, Dave Johnson, was very knowledgeable, helpful & personable. I will definitely go back when it's time to buy another. Love my Honda CR-V!! More
by AmyG
Employees Worked With
David Johnson, Laura Konischram
August 15, 2018
Excellent process. BEYOND AMAZING customer service Tony DeTraglia worked with me on a pre-owned non-Honda purchase. He was informative and patient with my questions. Although Ontario Honda could not Tony DeTraglia worked with me on a pre-owned non-Honda purchase. He was informative and patient with my questions. Although Ontario Honda could not match my trade-in price that I was quoted at CarMax, I bought the car from them, but then I had no way to get to the store. Tony OFFERED to come get me in ROCHESTER - ON HIS DAY OFF, and drive me out to Canandaigua so I could get my car. Wow Wow Wow!! He came and picked me up in the morning, got me to the dealership, and I was out the door in 1/2hr. I would totally recommend working with Tony if you get the chance!! Sarah Bonsu was also excellent in getting me the information that I needed to make up my mind before coming in. More
by Duke
Employees Worked With
Tony DeTraglia, Sarah Bonsu
August 13, 2018
Overall: OK We dealt with Tony DeTraglia. We visited the dealership about 4 times to drive vehicles over and over again. He always treated us with respect. The We dealt with Tony DeTraglia. We visited the dealership about 4 times to drive vehicles over and over again. He always treated us with respect. There were a couple times he either failed or was slow to return our phone calls. He seemed quite honest when talking with him and was quite nice. I think, however, he was overworked. He always seemed very busy with his work. He certainly knew his stuff about all the models of Honda he sold. He did not try to sell us the vehicle HE wanted to sell. He tried, simply, to discern which type of vehicle WE wanted even though we did not know which it was. The dealership as a whole felt a little cold. None of the employees we dealt with were overly outgoing or overly welcoming. They were all just OK. The biggest problem I had with Tony was that I kept asking him for his bottom line price and it kept changing. Finally, after a few days, it went down because I told him I called other dealerships for their prices. Finally, he gave me a price which was lower than other dealerships. More
by Burke
Employees Worked With
Tony DeTraglia
August 13, 2018
David was Great!!!!! First time at this dealership and everything was great!!!! Worked with David Johnson and thought he did an amazing job. He was very thorough and frie First time at this dealership and everything was great!!!! Worked with David Johnson and thought he did an amazing job. He was very thorough and friendly. He greeted me as soon as i walked in the door and made me feel comfortable. He explained everything about what he was doing and he had me in and out of there in no time. Overall great experience!!!! Will definitely refer family and friends to head over and see David..... More
by Kimmy16
Employees Worked With
David Johnson, Laura Konischram
August 12, 2018
love them. 4 car leasing from this dealer. Sales force is great. I have work with Tony DeTraglia on all of my leasings. Explains everthing about the car when you pickup your vehicle. Was able Sales force is great. I have work with Tony DeTraglia on all of my leasings. Explains everthing about the car when you pickup your vehicle. Was able to get me into a 2018 Honda CRZ. Everyone is so friendly and professional when you walk into the door. Just a fun experience. The service department is excellent and works with you whenever you come in even if you just pop in. I have recommended the sales and service department to friends. Just love this Dealership. Moving to NJ in the spring but will come back for my next vehicle. Worth every minute and miles that iI will travel to work with these people. More
by maudie0953
Employees Worked With
Tony DeTraglia, Beth Decosmo
August 03, 2018
Great experience! Tony helped me several years ago when I was in for service, but not quite ready for a new car at that time. He did keep in touch with me periodically Tony helped me several years ago when I was in for service, but not quite ready for a new car at that time. He did keep in touch with me periodically so when I was ready to make a purchase, he’s the sales professional I thought of first. Tony is easy to work with and very knowledgeable. He listens and cares about his customers needs. The delivery process went smoothly and my new Pilot was perfect. I recommend Ontario Honda and Tony DeTraglia if you want a new Honda! Thank you for a stress free experience. More
by Cjwyman
Employees Worked With
Tony DeTraglia
July 01, 2018
Honda I went to Ontario Honda because I knew it would be less stress than going to another dealership. Tony was an excellent salesman; professional, easy t I went to Ontario Honda because I knew it would be less stress than going to another dealership. Tony was an excellent salesman; professional, easy to chat with and showed me everything I needed to know in my new CRV. Great sales experience! Thank you! More
by ENares
Employees Worked With
Tony DeTraglia
