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West Herr Honda of Canandaigua

Canandaigua, NY

4.7
451 Reviews

2311 Rochester Road

Canandaigua, NY

14424

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Showing 451 reviews

March 25, 2019

Excellent It was unlike any car buying experience I have ever had. There was no pressure: totally enjoyable. Usually I get very anxious when I have to shop for More

by Sandy2222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DeTraglia
Mar 26, 2019 -

West Herr Honda of Canandaigua responded

Good Morning Sandy, Thank you for the review and I'm happy to hear you had a no pressure, enjoyable car buying experience. Thank you for being an Ontario Honda customer. Have a great day

March 24, 2019

Great salesman and manager! Buying a car is normally a very stressful experience. Our salesman Ed Newell was very attentive listening to all our needs and not trying to sell us w More

by Gravey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Newell
Mar 25, 2019 -

West Herr Honda of Canandaigua responded

Thank you for the 5 star review and I'm happy to hear Ed and Paul provided you with exceptional customer service! Enjoy your new vehicle and thank you for being an Ontario Honda customer.

March 21, 2019

Laura, Tony, and Ed Steinbach made old lady feel relaxed an. Buying a new car can be a stressful experience. Dealing with Ed Steinbach, Laura Konischram, and Tony DeTraglia turned a potentially anxiety-producin More

by CR-V19Lover
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony DeTraglia, Ed Steinbach, Laura Konischram
Mar 21, 2019 -

West Herr Honda of Canandaigua responded

Thank you for this amazing review! I'm happy to hear that Tony, Ed and Laura helped you have a great...and non-stressful experience. I hope you're enjoying your new CR-V! Thank you for being an Ontario Honda customer!

March 09, 2019

Excellent Experience with Tony D My husband and I really enjoyed leasing our new Honda Civic from Ontario Honda. Tony was friendly and supportive and we will definitely go back! More

by aeb_13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony DeTraglia, Laura Konischram
Mar 11, 2019 -

West Herr Honda of Canandaigua responded

Good Morning. Thank you for the awesome review and I'm happy to hear Tony provided you excellent customer service. Thank you for being an Ontario Honda customer. Have a great day.

March 08, 2019

ALWAYS Nice dealing with Tony “D” I’ve been dealing with Tony for 13 years & I picked up my 7th Honda CR-V. Tony covers everything & is so pleasant to deal with. He gives you a call a More

by Trice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service men, nice guys!, Tony DeTraglia, Laura Konischram
Mar 08, 2019 -

West Herr Honda of Canandaigua responded

Hello! Thank you for the amazing review. Tony is wonderful and a true asset to the Ontario Honda Family. Thank you for being an Ontario Honda customer for all of these years, we greatly appreciate your business. Have a great weekend.

March 07, 2019

Third Honda from this Dealer This is the 3rd Honda that we have bought from Ontario Honda and the second from Tony DeTraglia. Tony is very knowledgeable about all of the vehicles More

by TomM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony DeTraglia, Paul Robistow, Laura Konischram
Mar 07, 2019 -

West Herr Honda of Canandaigua responded

Hello! Thank you for the great review and I'm happy to hear everyone involved provided you with exceptional customer service. Enjoy your new car! Thank you for being an Ontario Honda customer.

Mar 07, 2019 -

West Herr Honda of Canandaigua responded

Hello! Thank you for the great review and I'm happy to hear everyone involved provided you with exceptional customer service. Enjoy your new car! Thank you for being an Ontario Honda customer.

February 20, 2019

Excellent Experience Really nice dealership, staff very personable and not high pressure. Good selection of models available so we could see the range of colors and optio More

by Newcar1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Konischram, Edward Newell
Feb 21, 2019 -

West Herr Honda of Canandaigua responded

Thank you for the awesome review! I'm happy to hear that both Ed and Laura provided you with excellent customer service. Thank you for being a part of the Ontario Honda family! Enjoy your new CR-V

February 15, 2019

Great Experience Professional at all levels When I first met Tony, he explained things in a clear knowledgeable manner. When picking up the vehicle, the process went More

by Sue s. 1236
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony DeTraglia
Feb 18, 2019 -

West Herr Honda of Canandaigua responded

Hi Sue! Thank you for the great review and I'm happy to hear Tony provided exceptional customer service to you! Thank you for being an Ontario Honda customer. Enjoy your new car

February 09, 2019

Happy with our purchase experience! Tony DeTraglia made the car purchase experience much better than we have had in previous auto transactions. He did not pressure us in any way. He simp More

by Fr1Christmas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony DeTraglia, Laura Konischram
Feb 12, 2019 -

West Herr Honda of Canandaigua responded

Thank you Greg and Judith for the wonderful review and for being an Ontario Honda customer! Have a great day

January 31, 2019

Well Done! This was a very pleasant car buying experience. Tony is very knowledgeable about his product. Very helpful and Not at all trying to upsell. Laura di More

by Hiker41
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Tony DeTraglia, Laura Konischram
Jan 31, 2019 -

West Herr Honda of Canandaigua responded

Thank you for the great review! Couldn't agree more....Tony is amazing at his job. Thank you for being an Ontario Honda customer

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