West Herr Honda of Canandaigua

Fast, great service, very patient with my Little one who Kept running around.Easy to schedule appointmemts Within a few days/ 1 week Kept running around.Easy to schedule appointmemts Within a few days/ 1 week More

Great experience and friendly staff. I would encourage others to do business with them. I also like their service department I would encourage others to do business with them. I also like their service department More

West Herr Honda Canandaigua service depart is great and the price is right. Their very friendly. the price is right. Their very friendly. More

Very knowledgeable and easy to make an appointment. Luke in Service is especially excellent. Our go to service and repair place. Luke in Service is especially excellent. Our go to service and repair place. More

Don’t buy from these people. They low ball you on your trade then pressure you into buying. They are rude and unprofessional.Sales managers talk bad about you behind your back.We They low ball you on your trade then pressure you into buying. They are rude and unprofessional.Sales managers talk bad about you behind your back.West Herr needs to clean house here or there reputation will slowly deteriorate.I will never go near that dealership again. More

Awesome experience! Very knowledgeable and professional! Everyone involved was very friendly! Very happy with our deal! Very knowledgeable and professional! Everyone involved was very friendly! Very happy with our deal! More

The people were very nice and polite Luke explained very well what they did to my car. I will highly recommend this dealer. They also have an excellent and delicious coffee, courtesy of the dealer. well what they did to my car. I will highly recommend this dealer. They also have an excellent and delicious coffee, courtesy of the dealer. More

Both dealership and service department go above my expectations, I would definitely buy another Honda. Love these cars!! expectations, I would definitely buy another Honda. Love these cars!! More

My salesman (Ed) was knowledgeable and straightforward… no hype… no pressure sales tactics. He gave us all the info we asked for and gave us plenty of time and “space” to consider. He worked to get us a fa no hype… no pressure sales tactics. He gave us all the info we asked for and gave us plenty of time and “space” to consider. He worked to get us a favorable deal (trade in value, interest rates) and we left with a new Ridgeline as happy first-time customers! More

Took my new Odyssey there for an oil change a few weeks ago. I waited for it and, because the waiting room was full, I was sitting in a chair somewhat behind the service reception desk. What I witnessed ago. I waited for it and, because the waiting room was full, I was sitting in a chair somewhat behind the service reception desk. What I witnessed was truly painful. There was one guy (I want to say "Brett", but I might have the name wrong) who definitely seemed to know what he was doing and was reasonable with customers, but was rude to his fellow employees to be the point of me wondering how they had not filed a "hostile workplace" harassment suit. At one point he berated a salesman telling him that he can't use the bathroom at the dealer anymore because he stunk it up too much. He mentioned that "it's probably because of your diet, you fat, disgusting slob". The employee said he didn't need this s**t anymore and would just go home to use the bathroom. Brett said that was good and that he should take a shower while he's at it, because he stank. I'm witnessing this, mind you, and it really makes me uncomfortable. Brett also was completely condescending to other service employees. A grade A jerk. While I had no altercations with him -- and I didn't see him be rude to customers -- I can only imagine that this place is so toxic to work at that there is no way they can get quality employees. More