West Herr Honda of Canandaigua

Great svc big John in candg pleasant easy to work with knowledgeable about product would recommend anytime tks knowledgeable about product would recommend anytime tks More

Luke helped me get an appointment right away and was very helpful during the whole process. Thanks Luke and West Herr helpful during the whole process. Thanks Luke and West Herr More

Service experience has been great. Ali answered all of my questions and wait time was excellent. Ali answered all of my questions and wait time was excellent. More

The members we dealt with treated acknowledged us, treated us like we mattered and were courteous treated us like we mattered and were courteous More

As always service was excellent. It was difficult to make the appointment as west herr has changed the protocol and it seems more complicated than it needs to be. It was difficult to make the appointment as west herr has changed the protocol and it seems more complicated than it needs to be. More

Very professional- still not fond of the "on line "systems that all dealership are going to. There is always the " not sure of proper communication " feelings after a online appointment 🤔 "systems that all dealership are going to. There is always the " not sure of proper communication " feelings after a online appointment 🤔 More

Great experience! On time, great communication prior to and during the appointment. Will use again! On time, great communication prior to and during the appointment. Will use again! More

Friendly. Explained the problem and solution. No pressure to have the relatively small problem fixed but explained why I want to have it done. Explained the problem and solution. No pressure to have the relatively small problem fixed but explained why I want to have it done. More

Incompetent when it comes to the paper work. A month and a half after buying out a lease & no title yet! Their communications with Honda Corp needs to be updated and Honda’s voice mail system i A month and a half after buying out a lease & no title yet! Their communications with Honda Corp needs to be updated and Honda’s voice mail system is the worst I have ever dealt with. More

Service appointment was handled efficiently and quickly. Very impressed was the level of service provided. Very impressed was the level of service provided. More