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West Herr Honda of Canandaigua

Canandaigua, NY

4.7
451 Reviews

2311 Rochester Road

Canandaigua, NY

14424

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Showing 451 reviews

January 17, 2023

I’ve been with this Honda dealership since 2011 and have always been treated very good, awesomely, there’s only good things to say. I’ve gotten loners when needed, more than once. More

by Tom.wilferth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan A.
January 13, 2023

Great friendly service all need’s explained clearly and service started on time as scheduled More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service man. He did great
January 06, 2023

since West Herr took over, high-priced unnecessary work was done on my leased vehicle. More

by Mar
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
The service man who checked me in.
December 30, 2022

I would not recommend to anyone! This dealership keeps you in the dark about your car, and their customer service is the worst I’ve ever seen! They are very devious and my car came More

by sahughes1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
December 29, 2022

I’m very happy with the customer service and I love my car. Thank you so much. More

by lindajchatmon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnthan
December 15, 2022

Great svc big John in candg pleasant easy to work with knowledgeable about product would recommend anytime tks More

by Mikie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big john , gentleman in finance dept
November 30, 2022

Luke helped me get an appointment right away and was very helpful during the whole process. Thanks Luke and West Herr More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
November 29, 2022

Service experience has been great. Ali answered all of my questions and wait time was excellent. More

by dirwin8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
November 29, 2022

The members we dealt with treated acknowledged us, treated us like we mattered and were courteous More

by Russ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Mc Eleanor, Ted Baylon
November 27, 2022

As always service was excellent. It was difficult to make the appointment as west herr has changed the protocol and it seems more complicated than it needs to be. More

by mkcoyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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