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West Herr Honda of Canandaigua

Canandaigua, NY

4.7
456 Reviews

2311 Rochester Road

Canandaigua, NY

14424

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Showing 456 reviews

February 15, 2023

Lucky to have a quality Honda service center close by. Reliable, efficient, courteous service from setting up appointment to completion of work. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Mcelwain
February 15, 2023

Our experience with this dealership was nothing but positive. Staff was friendly, informative and respectful of our time. Overall it was a pleasure working with the salesman and the financing staff. More

by Sharon Wren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Baylon
Feb 15, 2023 -

Sharon Wren responded

It was a pleasure working with the staff.

February 08, 2023

very professional, asked me before they proceeded on new up comming problems. will be back. More

by philiplbarcomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
January 28, 2023

Salesperson was well informed about the vehicle features, helpful, and a pleasure to work with. More

by na
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Ellersick
January 23, 2023

Timely and professional. I have been there twice and have been pleased with their service. More

by Bill W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
January 17, 2023

I’ve been with this Honda dealership since 2011 and have always been treated very good, awesomely, there’s only good things to say. I’ve gotten loners when needed, more than once. More

by Tom.wilferth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan A.
January 13, 2023

Great friendly service all need’s explained clearly and service started on time as scheduled More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service man. He did great
January 06, 2023

since West Herr took over, high-priced unnecessary work was done on my leased vehicle. More

by Mar
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
The service man who checked me in.
December 30, 2022

I would not recommend to anyone! This dealership keeps you in the dark about your car, and their customer service is the worst I’ve ever seen! They are very devious and my car came More

by sahughes1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
December 29, 2022

I’m very happy with the customer service and I love my car. Thank you so much. More

by lindajchatmon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnthan
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