Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Herr Honda of Canandaigua
Canandaigua, NY
469 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 469 reviews
March 22, 2025
Anthony at West Herr was amazing to work with. He was friendly, caring and committed to getting me into the vehicle my family needed at the price we could afford. The whole team at West Herr Hond He was friendly, caring and committed to getting me into the vehicle my family needed at the price we could afford. The whole team at West Herr Honda made the entire buying process simple , even turning in my existing lease with another brand. Thank you Anthony and the team entire West Herr team! More
by acsalvaggio
Employees Worked With
Anthony
March 17, 2025
Dennis Flur was a pleasure to work with, he was professional, kept me updated, and made the process of buy my new vehicle simple. Thank you Dennis for your assistance, it was much appreciated. professional, kept me updated, and made the process of buy my new vehicle simple. Thank you Dennis for your assistance, it was much appreciated. I would also like to thank Cody Castle as well for helping with the financial portion of purchasing my new vehicle. Thank you. I would definitely recommend if you are looking for a new or used vehicle stop in at West Herr Honda of Canandaigua and talk with their team. More
by polla129
Employees Worked With
Dennis Flur and Cody Castle
March 17, 2025
Refused my CNB cashier check for full purchase amount and treated me like I was a fraudster. They would rather I leave without the car than accept the perfectly good cashier check.issued from Canandaigua Na treated me like I was a fraudster. They would rather I leave without the car than accept the perfectly good cashier check.issued from Canandaigua National Bank. Turned out to be a blessing in disguise because I found a better deal on a Subaru at another dealer who happily accepted my payment. More
by Bill
Employees Worked With
Taylor, Chad, Cashier, Sales Manager
February 09, 2025
John Ellersick a 10 out of salesman. West Herr staff is fabulous and do not pressure you. My experience with them was amazing and worth my recommendation! West Herr staff is fabulous and do not pressure you. My experience with them was amazing and worth my recommendation! More
by nalberry1
Employees Worked With
John Ellersick & Carly Colombo
February 04, 2025
People were very friendly and accommodating. No high pressure sales, clean deal and great product. The whole process was seamless. No high pressure sales, clean deal and great product. The whole process was seamless. More
by jsvendse72
Employees Worked With
Paulie DiLorenzo, Jonathan Bucklaew
January 26, 2025
My reservation made online did not happen. Alina was kind to sqeeze me in without reservation. Service was completed in a timely way as usual. West Herr is exceptional. Alina was kind to sqeeze me in without reservation. Service was completed in a timely way as usual. West Herr is exceptional. More
by drsmith.mail
Employees Worked With
Alina easy to work with, does a great job.
January 20, 2025
Anthony was so very helpful. He kept on, to find me the best deal he could for our situation. He didn't give up even when I started to. He has a great personality and wonderful He kept on, to find me the best deal he could for our situation. He didn't give up even when I started to. He has a great personality and wonderful customer service qualities. Everyone at West Herr Honda of Canandaigua was great. It was a great experience and we got the car we wanted at a payment we wanted. More
by carrierobinson0426
Employees Worked With
Tony and Allison
January 20, 2025
I had the best experience with Bryce. He truly is amazing. His service was unbelievable. He was courteous, polite, and an absolute delight to deal with. He truly is amazing. His service was unbelievable. He was courteous, polite, and an absolute delight to deal with. More
by Minipretty1515
Employees Worked With
Bryce miller
January 12, 2025
Brought my Ridgeline for oil change, tire rotation and help with frozen windshield washer fluid. They kept overnight in heated space and drained to install new windshield washer solvent. Great Job ! help with frozen windshield washer fluid. They kept overnight in heated space and drained to install new windshield washer solvent. Great Job ! More
by Billyboy96
Employees Worked With
Alaina
