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West Herr Honda

Lockport, NY

4.9
316 Reviews

6120 S Transit Rd

Lockport, NY

14094

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Showing 316 reviews

June 19, 2024

Great service in timely fashion to fix AC, plus convenient shuttle to and from home. More

by lindagamache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale, Michael
June 17, 2024

Buying the car was fine no issues there, however getting service done is like pulling teeth. No one answers the phone I’ve left my number in multiple occasions and never received a call back. This whole exp More

by Jsabers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
June 14, 2024

Always a great experience when I need service this time, I had a flat tire due to a bolt. I was in and out with no issues. thank you to Jen and Keith for taking care of my vehicle in such a timely manner. More

by cdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Brook and Keith Warning
May 21, 2024

I had a really good experience from the beginning of looking for a vehicle to the moment when I pulled away with my new vehicle More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Millville. I can’t remember the girl who helped me set up the vehicle
May 20, 2024

First class car dealership and James Yarger is a first class salesman . And so is Cody More

by conley4891
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Yarger
May 15, 2024

My service rep Mr. Costilow was prompt, courteous, professional, and explained everything to me. I was in and out quickly for routine maintenance. Overall the best de More

by Crv champ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Costilow
May 09, 2024

Thank you for the prompt service. They iwere very helpful and I felt my vehicle was in good hands. I will definitely be a returning customer! More

by Passport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Mccary
May 09, 2024

They was really nice I want to thanks to Jerry he was awesome thank you More

by bonnie jean kempton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry
April 06, 2024

Went in for my inspection, tire rotation and oil change for my lease. I was met at the door by Dale and he carefully answered my questions and explained what would be done during my visit. Never spoke down More

by moozie54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was Dale
March 15, 2024

Mark Millville is excellent! This was my 2nd purchase with mark and I won’t go anywhere else ever! He’s professional, knowledgeable and personable. He makes getting a car actuall More

by Ma24fatta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Millville
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