Back

West Herr Honda

Lockport, NY

4.9
331 Reviews

6120 S Transit Rd

Lockport, NY

14094

Directions

By Type

Showing 331 reviews

October 21, 2021

Excellent job thanks did everything I ask for and was done before I knew it thanks Dale More

by Diely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie
Oct 21, 2021 -

Diely responded

Thanks Marie and Dale

August 21, 2021

The women who greeted me was very professional and courteous. The waiting area was clean and pleasant. The bathroom could of used some cleaning. The repair was done in a timely manor. More

by Rskeet 36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Names not known
August 10, 2021

Service department is slower than molasses. Appointment was for Friday morning. Called Tuesday and said why is the car here. More

by Bruce
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
August 04, 2021

Paul and the service at west Herr the best. Fast and courteous. Daryl the technician is so trustworthy More

by Mike_Hammond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
July 22, 2021

My visit to this dealership was great! A professional staff and a very efficient repair. The waiting area was pleasant with the appropriate amenities. Excellent all around! More

by NanW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Costilow
July 20, 2021

Everyone was courteous and polite. The waiting room was clean and comfortable. I was very satisfied with the service. I was kept informed of what was to be done, the time it would take, and a detailed expl More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale
July 20, 2021

Service was on time and very professional. Waiting room was clean , coffee was fresh and staff was friendly. Questions about my odyssey were answered fully More

by Jim Sluggo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
July 12, 2021

I had a pleasant experience at the Lockport West Herr Honda. Paul M. from the Service Department was extremely professional. He handled all my problems & made sure I was satisfied. He made sure that More

by Anne Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul McCarey
June 23, 2021

Very Happy with West Herr Honda. Quick service, friendly staff, and a comfortable waiting room to work in while my car was being inspected. I usually go to the Honda dealer closest to me for service, but I More

by Kevin H
Recommend Dealer
Yes
Employees Worked With
Paul
June 11, 2021

Courteous and very professional. He has assured me that I can bring back with any problems with AC. Still assessing work from that point of view More

by aljjes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
...
17
...