West Herr Ford of Webster

new Ford Edge - 100% satisfied bought a new Edge at end of December. Tracy Thompson and Jim (Sales manager) were both pleasant to work with. Very easy and straight forward to work bought a new Edge at end of December. Tracy Thompson and Jim (Sales manager) were both pleasant to work with. Very easy and straight forward to work with. No games. No pressure tactics. Enjoyed the experience . They had the car ready to go in only 3 hours after we agreed to purchase it. Very impressive. Tracy did a great job in making sure we were 100% satisfied. More

Not so good Rod came out to greet us, and inquire what I wad looking for. So I explained what I wanted. A manual, American made, small pickup truck. I was shown a Rod came out to greet us, and inquire what I wad looking for. So I explained what I wanted. A manual, American made, small pickup truck. I was shown automatic foreign cars. He was a nice guy, but not a very good salesman in my opinion. I finally found something that caught my eye. I was seriously considering purchasing it, but seeing as it was a used car with over 100,000 miles on it, he didn't want to budge on price. That was a Saturday I was in. I expected a call within the next few business days, and here it is weeks later, and I never heard a word back from him, even though he had my contact information. More

2016 Ford Escape Lease We had an excellent experience leasing our 2016 Ford Escape at Henderson Ford. George Lunney did an outstanding job and contacted me as soon as we we We had an excellent experience leasing our 2016 Ford Escape at Henderson Ford. George Lunney did an outstanding job and contacted me as soon as we were eligible for the "move ahead" program Ford offers. George was very patient answering all questions we had and thoroughly went over all of the technology aspects of the vehicle with my wife. We came to agreement on a fair price and all went very smoothly. Trenton, in the business office was equally excellent and all aspects of the leasing process was well done. I would highly recommend Henderson Ford and George Lunney as an excellent choice for your future Ford purchase or lease. More

pleasant experience. all the people we dealt with made buying a vehicle great and it was a pleasant low stress experience. bought a used vehicle at a fair price and am ver all the people we dealt with made buying a vehicle great and it was a pleasant low stress experience. bought a used vehicle at a fair price and am very happy with it. our thanks to george lunney who was our sales rep. More

Great Customer Service! I only came in to test the waters and they was very patient with me and family, Yes I brought my whole family to be included in this purchase. Kennet I only came in to test the waters and they was very patient with me and family, Yes I brought my whole family to be included in this purchase. Kenneth Goins met the family at the door with a warm smile. He only had our best interest at heart and that says a lot to me and family, Everyone including Trent,Brandon,Thomas was very professional and friendly.They have won all our business from now on! More

Great experience The experience I had with Henderson was wonderful, he was very patient, and was willing to go the extra mile, I was pleased! I would recommend them ev The experience I had with Henderson was wonderful, he was very patient, and was willing to go the extra mile, I was pleased! I would recommend them everyone,thank you again for such outstanding service. More

Good experience Overall experience was great. Got a good deal on my Fusion hybrid which is a hard car to find. Everyone was friendly and my salesman Tracy Thompson wa Overall experience was great. Got a good deal on my Fusion hybrid which is a hard car to find. Everyone was friendly and my salesman Tracy Thompson was very helpful and accommodating. I would go back in the future. More

excellent! What a great experience! Helpful, knowledgeable, friendly staff. I would absolutely buy again from these wonderful folks. Patient but efficient. Real What a great experience! Helpful, knowledgeable, friendly staff. I would absolutely buy again from these wonderful folks. Patient but efficient. Real people, not plastic salespeopl who try to advantage. More

Good experience I purchased a 2014 Ford Fusion and found the staff very helpful and pleasant. I would recommend Henderson Ford to anyone looking for a new or used car I purchased a 2014 Ford Fusion and found the staff very helpful and pleasant. I would recommend Henderson Ford to anyone looking for a new or used car. More

Ford Fiesta This was my first time working with a dealership and they made it as simple as possible. They helped me get a great deal and took the time to answer a This was my first time working with a dealership and they made it as simple as possible. They helped me get a great deal and took the time to answer any questions I had. They also explained everything from paperwork to how the windshield wipers worked. More