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West Herr Ford of Rochester

Rochester, NY

4.7
111 Reviews

4545 Ridge Rd W

Rochester, NY

14626

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Showing 111 reviews

May 13, 2022

This and all other ford dealerships should not advertise something they do not have to sell More

by Larry Hoercher
Recommend Dealer
Yes
Employees Worked With
Online only
April 19, 2022

Andrew Edmonds was absolutely awesome! He went above and beyond to make the purchase of our new pickup go as smoothly as possible. More

by Bglazer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Scott, and Trinity.
Apr 19, 2022 -

Bglazer responded

A great place to purchase a new vehicle, great selection, friendly employees.

March 05, 2022

Absolutely amazing. Highly recommend. John F went above and beyond for me to find the right vehicle. Absolutely no pressure at all. Definitely would buy here again !!!! More

by gina3889
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan D John F
February 28, 2022

This dealership refused to sale the automobile we wanted to purchase at the price listed on the windshield. More

by Isaac
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Faggiano
February 26, 2022

Best dealer to work with, sales Paul D is great in sales, and Andy and Chris in service, both great and helpfull More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul D in sales Andy and Chris service
February 18, 2022

Tony was the best ! So easy to work with. Wedt Her fabulous Thanks you again More

by Dianeschaber1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Hunter
February 01, 2022

Great experience Mark Augusty very knowledgeable a pleasure to do business with. Will definitely go back again. More

by johnedwards
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Augusty
January 25, 2022

The salesmen was knowable attentive and very pleasant. He made purchasing our vehicle very easy. More

by Russellhj2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dettorre
January 11, 2022

I had a scheduled maintenance appointment today that completely keeps my 2020 Escape working like it did when purchased—I could not be more pleased with their professionalism. More

by bahearn14624@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
January 05, 2022

Brought our 2018 transit in for maintenance service. This time in they rotated the tires and put 60lbs in 3 and the 4th 70 lbs and may have blown the tire air pressure sensor More

by nicolettemattice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don Barthel
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