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West Herr Ford of Rochester

Rochester, NY

4.7
107 Reviews

4545 Ridge Rd W

Rochester, NY

14626

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Showing 107 reviews

August 15, 2022

My visit for service was very fast and Chris even washed the inside of my Windshield which I can never reach. Thank you. More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Mariani
August 08, 2022

Very accommodating Was towed in within 1 hour was looked at and assess could not have ask for any better service. More

by spikey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
July 21, 2022

Service was provided in a very courteous and professional manner. Service advisors provided honest feedback on what was needed to be done on the vehicle, as well as what services may be needed in the near fu More

by Wvanalst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher
July 20, 2022

The experience was great. They are the only dealership that I was able to find that would work on a 32 foot RV. A bit out of the way, but definitely worth the drive. More

by egoodemote
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
June 08, 2022

Thank you to West herr Of Rochester I think they went out of their way to take care of small issues and delivered the truck to me thanks again More

by Wade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikko and max
May 30, 2022

Clean, Organized, Efficient Auto Service Dealership. ..Will return For Scheduled Maintenance... Chris ( Service Writer ) : Competent and Professional. More

by ronchabot
Recommend Dealer
Yes
Employees Worked With
Chris
May 13, 2022

This and all other ford dealerships should not advertise something they do not have to sell More

by Larry Hoercher
Recommend Dealer
Yes
Employees Worked With
Online only
April 19, 2022

Andrew Edmonds was absolutely awesome! He went above and beyond to make the purchase of our new pickup go as smoothly as possible. More

by Bglazer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick, Scott, and Trinity.
Apr 19, 2022 -

Bglazer responded

A great place to purchase a new vehicle, great selection, friendly employees.

March 05, 2022

Absolutely amazing. Highly recommend. John F went above and beyond for me to find the right vehicle. Absolutely no pressure at all. Definitely would buy here again !!!! More

by gina3889
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan D John F
February 28, 2022

This dealership refused to sale the automobile we wanted to purchase at the price listed on the windshield. More

by Isaac
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Faggiano
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