West Herr Ford of Rochester

Professional, Experienced, Timely AND Customer Support Oriented. Satisfied with Service Received ( routine maintenance ). Made a Follow Up Service Appointment while there, for Next Year. Oriented. Satisfied with Service Received ( routine maintenance ). Made a Follow Up Service Appointment while there, for Next Year. More

I was pleased at my oil change and inspection service today! Fast, efficient and shuttle was greatly appriciated! Nice job, and Chris was great! today! Fast, efficient and shuttle was greatly appriciated! Nice job, and Chris was great! More

John Lambardi and the other members of the west herr sales team were a pleasure to work with. They went above and beyond my expectations! I would highly recommend and plan on going back in the future fo sales team were a pleasure to work with. They went above and beyond my expectations! I would highly recommend and plan on going back in the future for service and sales. More

The repair went well and looks good. The expected completion date varied by more than a week. Must have been hard to predict. The expected completion date varied by more than a week. Must have been hard to predict. More

Happy with the results, always great service. Thanks for your support thanks again, thanks again, Thanks for your support thanks again, thanks again, More

My visit for service was very fast and Chris even washed the inside of my Windshield which I can never reach. Thank you. the inside of my Windshield which I can never reach. Thank you. More

Very accommodating Was towed in within 1 hour was looked at and assess could not have ask for any better service. looked at and assess could not have ask for any better service. More

Service was provided in a very courteous and professional manner. Service advisors provided honest feedback on what was needed to be done on the vehicle, as well as what services may be needed in the near fu manner. Service advisors provided honest feedback on what was needed to be done on the vehicle, as well as what services may be needed in the near future. They did not try to oversell their service. Vehicle was clean and ready to go in less time than originally estimated. More

The experience was great. They are the only dealership that I was able to find that would work on a 32 foot RV. A bit out of the way, but definitely worth the drive. They are the only dealership that I was able to find that would work on a 32 foot RV. A bit out of the way, but definitely worth the drive. More

Thank you to West herr Of Rochester I think they went out of their way to take care of small issues and delivered the truck to me thanks again of their way to take care of small issues and delivered the truck to me thanks again More