West Herr Ford of Rochester

Easy, no pressure salespeople. Definitely did whatever they could to make the deal. It was a very easy and pleasant experience. Definitely did whatever they could to make the deal. It was a very easy and pleasant experience. More

Service was very timely and efficient. Personal were friendly and efficient. Pleasant waiting room. Recommend them anytime. Personal were friendly and efficient. Pleasant waiting room. Recommend them anytime. More

Dealership helpful knowledgeable. Not sure which advisor I talked to when I went in but I never talked him again. After waiting 2 hours for a 1 hour job I asked another advisor what w Not sure which advisor I talked to when I went in but I never talked him again. After waiting 2 hours for a 1 hour job I asked another advisor what was taking so long. Found out my vehicle had been done an hour ago but the advisor had gone home. More

Collision repair for my 2017 Mercedes C 300 was a very lengthy process do to the in availability of a radar sensor. Even tough it to 7 months I was kept informed weekly Mr zach always responded to my con lengthy process do to the in availability of a radar sensor. Even tough it to 7 months I was kept informed weekly Mr zach always responded to my concerns, very polite and understanding More

I always get wonderful service and in a timely fashion. Since I bought my car here many years ago and have always received good service, when it's time for me to buy another car I'll definitely come to Wes Since I bought my car here many years ago and have always received good service, when it's time for me to buy another car I'll definitely come to West Herr. More

Everyone in this dealership was wonderful. Anthony McCall and his son made buying our vehicles very enjoyable. Anthony McCall and his son made buying our vehicles very enjoyable. More

John and his staff at west herr ford collision service did a great job helping me through the process of getting my BMW repaired. An excellent business that I would recommend to anyone wanting a painless did a great job helping me through the process of getting my BMW repaired. An excellent business that I would recommend to anyone wanting a painless experience dealing with vehicle repair work. Bob Byron More

Treated like family, easy process and not pushy. They even brought a vehicle in from Syracuse for me to test drive They even brought a vehicle in from Syracuse for me to test drive More

Very personable! Felt like family! Tim really seemed to care about me as a person!! Prompt and great service! Kept me informed!! Felt like family! Tim really seemed to care about me as a person!! Prompt and great service! Kept me informed!! More

Great service, always willing to work with customer, absolutely top notch customer service helpful and friendly! absolutely top notch customer service helpful and friendly! More