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West Herr Ford of Rochester
Rochester, NY
111 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 111 reviews
November 15, 2023
Cody was very easy to work with. He brought the car to our house and we never had to leave the house to complete the deal. He went above and beyond to make sure we were happy with ev He brought the car to our house and we never had to leave the house to complete the deal. He went above and beyond to make sure we were happy with everything More
by dselner
Employees Worked With
Cody Argus
November 03, 2023
Nice staff, warranty work was completed as requested. Service manager was helpful in scheduling appointment and providing a loaner while my truck was being worked on. Service manager was helpful in scheduling appointment and providing a loaner while my truck was being worked on. More
by gpullen586
Employees Worked With
Doug, Rick, John Furey (Body Shop Mgr)
September 21, 2023
I had an appointment at 2 for oil change, tire rotation and inspection. I was out by 3. I found everyone very nice and respectful. Would definitely recommend this dealership to other people and inspection. I was out by 3. I found everyone very nice and respectful. Would definitely recommend this dealership to other people More
by maryolney12
Employees Worked With
Christopher Maria
August 06, 2023
Jimmy F was very professional and extremely approachable from the minute I step into the dealership. Will highly recommend all my friends and family that need a car to go see him! from the minute I step into the dealership. Will highly recommend all my friends and family that need a car to go see him! More
by Kenneth.fx
Employees Worked With
Jimmy F
August 03, 2023
Just being going to them less than a yr. But very satisfied with them being truthful about what they will be doing. Left the previous dealer bc. Of their attitude and dishonesty. Joanne But very satisfied with them being truthful about what they will be doing. Left the previous dealer bc. Of their attitude and dishonesty. Joanne More
by jderrig
Employees Worked With
Timothy
July 22, 2023
Had an appointment today July 22nd at 10am for an oil change and inspection. They took my truck right in and I was done and on my way by 11:15. Great service and courtesy by all. Thanks change and inspection. They took my truck right in and I was done and on my way by 11:15. Great service and courtesy by all. Thanks More
by KittyKat
Employees Worked With
Chris, Pat, receptionist
June 05, 2023
Treated very well for service. The service people recommended car inspection which I didn't realize it needed at the time and they did the inspection. The service people recommended car inspection which I didn't realize it needed at the time and they did the inspection. More
by Jo
Employees Worked With
Ryan M.-Karim H.-Christopher M.
