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West Herr Ford of Rochester

Rochester, NY

4.7
113 Reviews

4545 Ridge Rd W

Rochester, NY

14626

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Showing 113 reviews

February 16, 2024

They take care of my service needs quickly and responsibly, always looking to give added value with each visit More

by Kpnaughton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
February 10, 2024

Excellent service, had the Best buying experience there. Kayla and her team are the best. More

by J_fuhry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Gannon
February 05, 2024

Exceptional service and customer communication during repair of my car everyone very professional and friendly More

by Jen’s ride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Tina Jaimie
January 16, 2024

They were very good with getting my truck in right away, also checking up on my appointment before I drop it off. They didn’t take long to find out what my problem with truck was! And they gave a nice new v More

by Jclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Keenan
January 15, 2024

Mr tim from service explained me really well what was going on with my car , everything is good More

by Hairxnail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
January 10, 2024

Very pleasant visit to the service dept. Comfortable waiting area, and informing staff. Really is Quick service as they advertise. Good coffee machine, never have seen one. Quite like it. More

by iworkout47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service person
January 04, 2024

Service department was excellent from the time I got there to when the service was completed. I can't say enough good things about the quality and professionalism of the Service Department at West Herr More

by jfmacdonald1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
January 03, 2024

WOW! ! Surprised on how giving a company is yet so terrible to those dealers that they sell those trades to, Dealers that support them, have helped them ge More

by cbtrucks1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used car managment
December 30, 2023

Went to have car inspected with no appointment…was taken care of right away…excellent customer service…….. More

by Geri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Maria
December 18, 2023

I've been a costumer for over sometime and I've been satisfied with the work you're team has done. THANK'S More

by prbigpapi59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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