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West Herr Ford of Rochester

Rochester, NY

4.7
107 Reviews

4545 Ridge Rd W

Rochester, NY

14626

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Showing 107 reviews

September 19, 2024

We had extensive hail damage to our Mercedes. They did an amazing job repairing it! More

by christiansargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, Julie and Jamie.
September 14, 2024

Had some collision work done and it was excellent! Zach is great to work with and an asset to the dealership! More

by Robert Flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
August 12, 2024

West Herr is a first class operation. From setting up the appointment to making sure I was aware of where they were at with my service I never felt ignored. From what I could tell, they h More

by Pete
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Shane and John. I didn’t get the young lady’s name in checkout
August 10, 2024

I had a great experience with the sales team. Friendly atmosphere within the dealership store More

by Lola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Seils, Joseph Mora
June 28, 2024

West Herr Ford of Rochester employees always go out of their way to satisfy every need, issue or problem I have had with any of my vehicles, either personally owned or used for work. Today I had an questi More

by Frank B
Recommend Dealer
Yes
Employees Worked With
Ashley, Dawn and Zach
June 02, 2024

West Herr Ford of Rochester (4545 W Ridge Road) has such an amazing group of people to deal with…specifically Zach and the women at the front desk in the Collision department. They are so friendly, out goin More

by Bronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
May 25, 2024

Very professional excellent job and very friendly and very helpful would recommend to anybody that needs service More

by lce241
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Lombardi
May 21, 2024

Efficient and very Team oriented Services West Herr facility supplied helpful and very good expertise More

by zak7kaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Arnold Julie Hackett Tina ,Jamie
May 15, 2024

Everyone has been professional, friendly, helpful, concerned, I would recommend anyone to visit their showroom and see for themself. More

by smaluta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mariani
May 10, 2024

Very great service. It was very easy to set up and Chris was very friendly More

by djc0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mariani
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