West Herr Ford of Rochester

Work was done on my truck was a excellent job service was great and thanks for the loaner great and thanks for the loaner More

Great service, clean, prompt, professional. Chris explained what was done for service & recommendations of further service needed, Chris explained what was done for service & recommendations of further service needed, More

They were very helpful in servicing my car. I arrived over 2 hours and they accommodated my schedule without any problems. I have been very pleased every time I go to this dealership for servic I arrived over 2 hours and they accommodated my schedule without any problems. I have been very pleased every time I go to this dealership for service. I feel that they go above and beyond to help me. More

I was greated as soon as I walked thru the doors. I was working with the staff finalizing my new Ranger Raptor paper work. It was a great experience and before I new it I was driving in my new ride. I was working with the staff finalizing my new Ranger Raptor paper work. It was a great experience and before I new it I was driving in my new ride. Excellent service More

I have had fabulous experiences with my visits there! James Ling was great and very efficient! James Ling was great and very efficient! More

Great to work with. Offered competitive price with minimal haggling and didn’t waste our time. Jenessa was a great sales person. Offered competitive price with minimal haggling and didn’t waste our time. Jenessa was a great sales person. More

We had extensive hail damage to our Mercedes. They did an amazing job repairing it! They did an amazing job repairing it! More

Had some collision work done and it was excellent! Zach is great to work with and an asset to the dealership! Zach is great to work with and an asset to the dealership! More

West Herr is a first class operation. From setting up the appointment to making sure I was aware of where they were at with my service I never felt ignored. From what I could tell, they h From setting up the appointment to making sure I was aware of where they were at with my service I never felt ignored. From what I could tell, they have a lot of happy employees. I sat in the waiting area. The young lady at the check out desk sits right there. I listened to her interactions with customers and other employee. They couldn’t have a better ambassador. Upbeat and helpful with an attitude that says to me I like where I work. That attitude is prevalent with everyone I encounter today in the service area. It’s a contagious culture! Well done! More

I had a great experience with the sales team. Friendly atmosphere within the dealership store Friendly atmosphere within the dealership store More