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West Herr Ford of Rochester

Rochester, NY

4.7
107 Reviews

4545 Ridge Rd W

Rochester, NY

14626

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Showing 107 reviews

November 03, 2021

Great dealership friendly service people will have no problem going back and telling my friends it is a great dealership More

by rheerkens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
October 18, 2021

Very good, very nice, very friendly, I have bought two cars from them, I will introduce them to my friends. More

by junling612385
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
October 13, 2021

They put customers number 1 and strive to get the best deal possible Nikko is the best salesperson we have ever had to work with as we are repeat customers for last 5 years or more More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikko salce
October 04, 2021

Even though I had purchased this vehicle at another dealership, I return again and again to West Herr because of the positive experience I have each time! I was greeted professionally and friendly… And More

by Kstoker2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chis, John and others
October 03, 2021

Service was prompt , James went out of his way to make sure all went well , even tho just an oil change and tire rotation , they check out a few things I asked for make sure all was good .. completely sat More

by robertflugel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James halloran
October 02, 2021

They took my wants and needs seriously, were straight up about the price of the car, didn’t try to upsell me just to fit a monthly payment, and still got me a financing plan that sealed the deal. Justin is More

by Daphi2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Betts
October 01, 2021

The service i receive at West Herr ford is outstanding i travel 25 minutes to get my vehicles serviced there because no one can compare in service More

by Irene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Valerio
September 01, 2021

Exceeded my expectations. West Herr Ford is a fine organization. I have been a long term customer. Chris was very helpful in getting me in quickly. More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mariani
August 09, 2021

Don’t bring your vehicle here to be repaired unless you want to bring it back and forth 4 times before they get it fixed correctly like me. More

by Jbyrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert velerio
August 06, 2021

A great guy named Shane and made sure everything is nicely done some repairs and passed the NYS inspection. Their wonderful service, my third time since 2019. 👍 More

by southpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane
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