West Herr Ford of Rochester

Very good, very nice, very friendly, I have bought two cars from them, I will introduce them to my friends. cars from them, I will introduce them to my friends. More

They put customers number 1 and strive to get the best deal possible Nikko is the best salesperson we have ever had to work with as we are repeat customers for last 5 years or more deal possible Nikko is the best salesperson we have ever had to work with as we are repeat customers for last 5 years or more More

Even though I had purchased this vehicle at another dealership, I return again and again to West Herr because of the positive experience I have each time! I was greeted professionally and friendly… And dealership, I return again and again to West Herr because of the positive experience I have each time! I was greeted professionally and friendly… And my car was serviced in less time than I would’ve expected normally! The service technician explained to me very clearly how my FordPass could be used for the service appointment. I have been coming to this dealership Since 2014 and have received excellent service each time since it has been a WestHerr division. Thanks for starting my day so positively, as always! More

Service was prompt , James went out of his way to make sure all went well , even tho just an oil change and tire rotation , they check out a few things I asked for make sure all was good .. completely sat sure all went well , even tho just an oil change and tire rotation , they check out a few things I asked for make sure all was good .. completely satisfied More

They took my wants and needs seriously, were straight up about the price of the car, didn’t try to upsell me just to fit a monthly payment, and still got me a financing plan that sealed the deal. Justin is about the price of the car, didn’t try to upsell me just to fit a monthly payment, and still got me a financing plan that sealed the deal. Justin is my new best friend! More

The service i receive at West Herr ford is outstanding i travel 25 minutes to get my vehicles serviced there because no one can compare in service travel 25 minutes to get my vehicles serviced there because no one can compare in service More

Exceeded my expectations. West Herr Ford is a fine organization. I have been a long term customer. Chris was very helpful in getting me in quickly. organization. I have been a long term customer. Chris was very helpful in getting me in quickly. More

Don’t bring your vehicle here to be repaired unless you want to bring it back and forth 4 times before they get it fixed correctly like me. want to bring it back and forth 4 times before they get it fixed correctly like me. More

A great guy named Shane and made sure everything is nicely done some repairs and passed the NYS inspection. Their wonderful service, my third time since 2019. 👍 nicely done some repairs and passed the NYS inspection. Their wonderful service, my third time since 2019. 👍 More

Great service from start to finish great customer service! Great attitude service! Great attitude More