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West Herr Ford of Rochester

Rochester, NY

4.7
113 Reviews

4545 Ridge Rd W

Rochester, NY

14626

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Showing 113 reviews

February 25, 2025

Kevin was such a great help getting me the car that I wanted at a price that I could afford! More

by rwerner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Kordas
February 12, 2025

Keep up the great work and good customer service and having your car ready on time More

by Colonf.25.fc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana
January 30, 2025

I believe they are the best team dealership around. . caring and fun .. knowledgeable of Fords, and happening.. Go Team More

by Carol maksymciw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
January 03, 2025

Oil change and auto off and start repaired on time and is working great will see Chris next time I need help More

by Donaldworboys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
December 28, 2024

Amazing as usual. always a pleasure to come to West Herr.I never look on it as a chore. What a nifty coffee machine. I also like the fresh fruit. Also TV and reading m More

by BIG BOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry I forgot BUT!!!! Every employee I have worked with has been GREAT.
December 26, 2024

Always excellent service and prompt call backs. Will always go to this dealer. Fast honest technicians More

by Knightswood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
December 01, 2024

Jimmy F and the rest of the staff were very helpful and made a deal I made impossible happen More

by vlnorseniii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can't remember all names but Jimmy F the warranty and another to finalize
November 06, 2024

Prompt, excellent service, Tyler made me feel as if I was the most important customer. More

by michael.e.zodarecky
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
November 03, 2024

Happy and out in 1 hour. . very friendly person who took care of me. 😊thx Chris More

by Blondiee2k5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
October 22, 2024

Very good 👍 and different from my last experience with west Herr ford and very good More

by muhammadishmiael.davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor
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