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West Herr Ford of Rochester

Rochester, NY

4.7
106 Reviews

4545 Ridge Rd W

Rochester, NY

14626

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Showing 106 reviews

November 06, 2024

Prompt, excellent service, Tyler made me feel as if I was the most important customer. More

by michael.e.zodarecky
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
November 03, 2024

Happy and out in 1 hour. . very friendly person who took care of me. 😊thx Chris More

by Blondiee2k5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
October 22, 2024

Very good 👍 and different from my last experience with west Herr ford and very good More

by muhammadishmiael.davis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor
October 21, 2024

Work was done on my truck was a excellent job service was great and thanks for the loaner More

by rwolfe0558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
October 19, 2024

Great service, clean, prompt, professional. Chris explained what was done for service & recommendations of further service needed, More

by Ritznancy19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
October 11, 2024

They were very helpful in servicing my car. I arrived over 2 hours and they accommodated my schedule without any problems. I have been very pleased every time I go to this dealership for servic More

by Clarac266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
October 09, 2024

I was greated as soon as I walked thru the doors. I was working with the staff finalizing my new Ranger Raptor paper work. It was a great experience and before I new it I was driving in my new ride. More

by stevengemuend
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris,Trevor, Ashley ,Jason and
October 05, 2024

I have had fabulous experiences with my visits there! James Ling was great and very efficient! More

by Jrichmond3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Ling
October 01, 2024

Great to work with. Offered competitive price with minimal haggling and didn’t waste our time. Jenessa was a great sales person. More

by ryharter15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenessa
September 19, 2024

We had extensive hail damage to our Mercedes. They did an amazing job repairing it! More

by christiansargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina, Julie and Jamie.
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