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West Herr Ford of Hamburg

Hamburg, NY

4.8
261 Reviews

5025 Camp Rd.

Hamburg, NY

14075

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Showing 261 reviews

September 12, 2023

This dealership is very knowledgeable and friendly. They do the work required quickly and efficiently More

by Cookergirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pontrello
September 12, 2023

I can’t say enough about our car buying experience at West Herr Ford of Hamburg. My husband and I couldn’t be happier with our salesperson Steve Bielinski. Steve is very personable, knowledgeable, helpfu More

by dmfrys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Bielinski, Tim Nelligan, Kyle Carrow & managers
September 07, 2023

They are very polite and professional I was very pleased with the the service they did More

by dan204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
August 31, 2023

I was so impressed with the gentleman from Mobile Service. He was very friendly and knowledgeable. He was finished in about 35-40 minutes. I never knew West Herr had Mobile Service. What a fabul More

by myoung3776
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mahir Nasser
August 31, 2023

Everyone was very nice and courteous. My vehicle was inspected in a timely fashion, waiting room was comfortable and accommodating. Very positive experience! More

by rickajac1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Joey
August 26, 2023

Awesome service dept great communication, Corey went above and beyond and kept me in the loop throughout the process. 10/10 recommendation!!! More

by Hyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
August 26, 2023

Great experience with the service department and my sales person as I always do! Thank you. 😊 More

by jph736
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corry and Hailey
August 22, 2023

Great selection! Salesperson was knowledgeable. No pressure to make a deal. Definitely will buy my next car from West Herr Ford! More

by suetravis57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Schmidt
August 14, 2023

Great communication from first phone call to picking up our truck. Ron Czeck is a great sales associate. We’ll be back every time. More

by Bruce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot
August 14, 2023

West Herr is the best to deal with. Love the mobile truck for my recall. Ed was very nice and pleasant. Finished in less than an hour. Always use West Herr for any car needs. More

by Phartnett47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Ed
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